Card reader disconnecting on Shiji

🆘 Help & Support 👁️ 2,351 views 💬 24 replies 📅 Aug 23, 2025

Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

Rachel Rivera 👑 Master

1,435 points • Member since Mar 2025

💬 24 Replies

Chris Perez

👑 Master

171 posts

3w ago

Had the same problem, support was very helpful when I contacted them.

👍 Helpful (4) 🔗 Share

Harold Reed

👑 Master

227 posts

2w ago

For retail, I'd recommend considering looking at multiple options

👍 Helpful (15) 🔗 Share

Amy Kim

👑 Master

193 posts

1w ago

Had the same problem, support was excellent when I contacted them.

👍 Helpful (13) 🔗 Share

Willie Long

👑 Master

193 posts

1w ago

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (1) 🔗 Share

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