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Card reader disconnecting on Shiji

🆘 Help & Support 👁️ 2,352 views 💬 24 replies 📅 Aug 23, 2025
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Rachel Rivera 👑 Master
1,435 points • Member since Mar 2025

💬 24 Replies

Elizabeth Mitchell
👑 Master
203 posts
Aug 26, 2025
Great question! In my experience with Square POS, it has been working well for us
👍 Helpful (18) 🔗 Share
Jack Hall
👑 Master
224 posts
Aug 27, 2025
The employee management is definitely worth the extra cost IMO.
👍 Helpful (1) 🔗 Share
Scott Anderson
👑 Master
205 posts
Aug 29, 2025
We had the same issue. What worked for us was restarting the terminal
👍 Helpful (11) 🔗 Share
Frances Davis
👑 Master
226 posts
Sep 8, 2025
For retail, I'd recommend considering looking at multiple options
👍 Helpful (1) 🔗 Share
Karen Johnson
👑 Master
234 posts
Sep 8, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (18) 🔗 Share
Amy Kim
👑 Master
193 posts
Sep 12, 2025
For retail, I'd recommend considering looking at multiple options
👍 Helpful (6) 🔗 Share
Jessica Murphy
👑 Master
206 posts
Sep 13, 2025
Check out the barcode scanning setting, that might help.
👍 Helpful (19) 🔗 Share
Diane Green
👑 Master
222 posts
Sep 15, 2025
Had the same problem, support was frustrating when I contacted them.
👍 Helpful (3) 🔗 Share
Dennis Davis
👑 Master
211 posts
Sep 27, 2025
Training took about 5 days for our staff.
👍 Helpful (8) 🔗 Share
Eric Sanders
👑 Master
224 posts
Sep 29, 2025
For retail, I'd recommend considering looking at multiple options
👍 Helpful (14) 🔗 Share
Ashley Miller
👑 Master
190 posts
Oct 5, 2025
Cost us about $192/month all in. Worth it.
👍 Helpful (14) 🔗 Share
Harold Nguyen
👑 Master
221 posts
Oct 15, 2025
The employee management is definitely worth the extra cost IMO.
👍 Helpful (2) 🔗 Share
Brenda Johnson
👑 Master
210 posts
Oct 15, 2025
The ecommerce integration is definitely worth the extra cost IMO.
👍 Helpful (12) 🔗 Share
Frances Russell
👑 Master
212 posts
Oct 20, 2025
I've been using Rain POS for 11 months and it has been working well for us
👍 Helpful (3) 🔗 Share
Nancy Jenkins
👑 Master
211 posts
Oct 23, 2025
Great question! In my experience with Retail Pro, it has been working well for us
👍 Helpful (6) 🔗 Share
Brenda Walker
👑 Master
243 posts
Oct 23, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (8) 🔗 Share
Marie Adams
👑 Master
212 posts
Oct 28, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (0) 🔗 Share
Stephanie Hill
👑 Master
222 posts
Oct 31, 2025
Training took about 1 days for our staff.
👍 Helpful (6) 🔗 Share
Diane Green
👑 Master
222 posts
4w ago
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (11) 🔗 Share
James Mitchell
👑 Master
221 posts
3w ago
The returns processing is definitely worth the extra cost IMO.
👍 Helpful (13) 🔗 Share

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