📊 Rating Breakdown

5 stars
28
4 stars
31
3 stars
12
2 stars
5
1 stars
2

📝 User Reviews (78)

Marcus Powell 👑
Sep 20, 2024
★★★★★

Finally found the right POS

Quick service, reliable hardware, excellent customer tracking. What more could you ask for? Been a customer for 1 years.

👍 Pros

- Employee management
- Affordable
- Modern interface

👎 Cons

- None so far

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Eugene Hill 👑
Aug 9, 2024
★★★☆☆

Not bad, not great

Average POS system. Does the basics fine. inventory management works well but system crashes during peak hours has been frustrating. Considering options.

👍 Pros

- Customer tracking

👎 Cons

- The mobile app needs work
- Receipt customization is basic

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Adam Bennett 👑
Aug 9, 2024
★☆☆☆☆

Don't make our mistake

Avoid Windward Software. slow transaction processing from day one. Support is unresponsive. Cost us thousands in lost sales.

👍 Pros

- Customer tracking
- Multi-location sync
- Reliable

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Credit card processing failures

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Joyce Ross 👑
Aug 9, 2024
★★★★☆

Solid choice overall

Happy with our purchase. Windward Software runs our smoke shop smoothly. The multi-location sync took some getting used to but works well now.

👍 Pros

- Barcode scanning
- Purchase orders
- Employee management
- Vendor management
- Affordable

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Receipt customization is basic

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Susan Taylor 👑
Jul 25, 2024
★★★★☆

Reliable and functional

Happy with our purchase. Windward Software runs our boutique smoothly. The multi-location sync took some getting used to but works well now.

👍 Pros

- Loyalty rewards
- Vendor management
- Customer database

👎 Cons

- The mobile app needs work

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Susan Taylor 👑
Jun 25, 2024
★★★★☆

Works great for us

Does what it promises. The gift card system is particularly useful for our jewelry store. Minor gripes but overall satisfied.

👍 Pros

- Gift card system
- Customer database
- Reliable
- Modern interface

👎 Cons

- Integration options are limited

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Donna Ramos 👑
Jun 10, 2024
★★★☆☆

Has potential

Average POS system. Does the basics fine. layaway feature works well but data loss after updates has been frustrating. Considering options.

👍 Pros

- Gift card system

👎 Cons

- Setup took longer than expected

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Diana Carter 👑
May 26, 2024
★★★☆☆

Average experience

Mixed feelings about Windward Software. The employee management is great but we've had issues with credit card processing failures. Support helped eventually.

👍 Pros

- Sales analytics

👎 Cons

- Some features require add-ons
- Integration options are limited

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Joyce Ross 👑
May 26, 2024
★★★★☆

Good POS, room to improve

We've been on Windward Software for 21 months. Does everything we need. multi-location sync is great, wish the integration options are limited was better.

👍 Pros

- Purchase orders
- Layaway feature
- Loyalty rewards
- Vendor management

👎 Cons

- The mobile app needs work
- Receipt customization is basic

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Kenneth Ramos 👑
Apr 24, 2024
★★★★☆

Does the job well

Reliable and straightforward. Not the flashiest POS but employee management and loyalty rewards work exactly as advertised.

👍 Pros

- Multi-location sync
- Layaway feature
- Returns processing

👎 Cons

- Some features require add-ons
- Customer support hours are limited

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✓ Would recommend