📊 Rating Breakdown

5 stars
28
4 stars
31
3 stars
12
2 stars
5
1 stars
2

📝 User Reviews (78)

Michelle Reed 👑
Feb 17, 2025
★★★★☆

Good value for money

Happy with our purchase. Windward Software runs our pet store smoothly. The purchase orders took some getting used to but works well now.

👍 Pros

- Gift card system
- Loyalty rewards
- Vendor management
- Matrix inventory

👎 Cons

- Hardware is a bit pricey

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Sandra Taylor 👑
Jan 25, 2025
★★★★★

Excellent POS system!

Switched from Lightspeed to Windward Software last year. Best decision we made. purchase orders and time clock have streamlined our entire operation.

👍 Pros

- Multi-location sync
- Time clock
- Reliable
- Affordable
- Modern interface

👎 Cons

- None so far

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Kenneth Scott 👑
Jan 25, 2025
★★★★★

Excellent POS system!

Family smoke shop for 30 years. Windward Software modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Purchase orders
- Layaway feature
- Stock alerts
- Vendor management
- Price labeling

👎 Cons

- None so far

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✓ Would recommend
Lauren Powell 👑
Jan 25, 2025
★★★★★

Worth every penny

Been using Windward Software for 19 months now and couldn't be happier. The employee management is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Purchase orders
- Sales analytics
- Vendor management
- Time clock

👎 Cons

- None so far

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Michelle Chen 👑
Jan 1, 2025
★★★★★

Best decision for our business

Quick service, reliable hardware, excellent purchase orders. What more could you ask for? Been a customer for 1 years.

👍 Pros

- Layaway feature
- Vendor management
- Good support

👎 Cons

- None so far

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✓ Would recommend
Harold Nguyen 👑
Dec 20, 2024
★★☆☆☆

Looking for alternatives

Regret switching to Windward Software. The stock alerts looked great but integration failures with third-party apps has made daily operations difficult.

👍 Pros

- Matrix inventory
- Modern interface

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Offline mode is limited
- System crashes during peak hours
- Slow transaction processing

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Steve Park ⭐
Dec 20, 2024
★★★★★

Excellent POS system!

If you're on the fence about Windward Software, just do it. We were hesitant at first but the customer tracking and sales analytics won us over.

👍 Pros

- Inventory management
- Affordable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Rebecca OBrien 👑
Nov 25, 2024
★★★★★

Worth every penny

Coming from an old-school register, Windward Software was a game changer. Easy setup, great training, and the purchase orders is fantastic.

👍 Pros

- Stock alerts
- E-commerce integration
- Time clock

👎 Cons

- None so far

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Kenneth Ramos 👑
Nov 25, 2024
★★★★☆

Recommended with caveats

Upgraded from their older system. Big improvement in multi-location sync. Still working out some kinks with the learning curve was steep.

👍 Pros

- Customer tracking
- Vendor management
- Affordable

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Integration options are limited

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Carlos Murphy 👑
Oct 30, 2024
★★☆☆☆

Looking for alternatives

Disappointing experience with Windward Software. The inventory management rarely works as advertised. integration failures with third-party apps has cost us customers.

👍 Pros

- Matrix inventory
- Time clock
- Quick setup

👎 Cons

- The mobile app needs work
- System crashes during peak hours
- Credit card processing failures
- Reports showing incorrect data
- Payment terminal disconnects

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✓ Would recommend