📊 Rating Breakdown

5 stars
28
4 stars
31
3 stars
12
2 stars
5
1 stars
2

📝 User Reviews (78)

Frances Russell 👑
Sep 10, 2025
★★★★★

Perfect for our needs

Five stars because they earned it. Been with Windward Software for 4 years. Every update makes the system better.

👍 Pros

- Customer tracking
- Multi-location sync
- Gift card system
- Loyalty rewards
- Easy to use

👎 Cons

- None so far

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Marie Foster 👑
Sep 10, 2025
★★★★★

Perfect for our needs

Coming from an old-school register, Windward Software was a game changer. Easy setup, great training, and the layaway feature is fantastic.

👍 Pros

- Layaway feature
- E-commerce integration
- Time clock

👎 Cons

- None so far

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✓ Would recommend
Robert Perez 👑
Sep 4, 2025
★★★★★

Perfect for our needs

Owner of liquor store here. Windward Software has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Barcode scanning
- Customer tracking
- Price labeling
- Reliable
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Sandra Nguyen 👑
Sep 4, 2025
★★★★★

Finally found the right POS

Hands down the best POS for jewelry store. We've tried Square and Toast before settling on Windward Software. Much better fit for our needs.

👍 Pros

- Inventory management
- Customer database
- Matrix inventory
- Discount scheduling
- Good support

👎 Cons

- None so far

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✓ Would recommend
Tom Cook 👑
Sep 4, 2025
★★★★★

Highly recommend Windward Software

Five stars because they earned it. Been with Windward Software for 1 years. Every update makes the system better.

👍 Pros

- Customer tracking
- Returns processing
- Loyalty rewards
- Matrix inventory
- Time clock

👎 Cons

- None so far

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✓ Would recommend
Sharon Walker 👑
Aug 28, 2025
★★☆☆☆

Disappointed

Save yourself the trouble. Windward Software has potential but data loss after updates and poor support make it not worth it.

👍 Pros

- Gift card system
- Vendor management
- Good support

👎 Cons

- The learning curve was steep
- System crashes during peak hours
- Printer connectivity problems

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Rebecca Foster 👑
Aug 28, 2025
★★★★★

Worth every penny

Hands down the best POS for gift shop. We've tried Square and Toast before settling on Windward Software. Much better fit for our needs.

👍 Pros

- Vendor management
- Price labeling
- Commission tracking
- Good support
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Harold Mitchell 👑
Aug 15, 2025
★★★★★

Worth every penny

Family toy store for 30 years. Windward Software modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Barcode scanning
- Gift card system
- Stock alerts
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Tom Hill 👑
Aug 15, 2025
★★★★☆

Recommended with caveats

Good system, good support. The multi-location sync is what sold us. Would love to see better setup took longer than expected in future updates.

👍 Pros

- Customer tracking
- Purchase orders
- Layaway feature
- Reliable
- Affordable

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Heather Kelly 👑
Aug 15, 2025
★★★★☆

Mostly satisfied

Upgraded from their older system. Big improvement in multi-location sync. Still working out some kinks with setup took longer than expected.

👍 Pros

- Barcode scanning
- Multi-location sync
- Purchase orders
- Discount scheduling

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Receipt customization is basic

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✓ Would recommend