📊 Rating Breakdown

5 stars
28
4 stars
31
3 stars
12
2 stars
5
1 stars
2

📝 User Reviews (78)

Nicole Nelson 👑
2d ago
★★★★☆

Mostly satisfied

Great customer tracking, decent matrix inventory. Support could be faster but they do resolve issues. Good value for a boutique.

👍 Pros

- Price labeling
- Customer database
- Matrix inventory

👎 Cons

- Offline mode is limited

Was this helpful?
✓ Would recommend
Nathan Foster 👑
2d ago
★★★★★

Outstanding product

Owner of pet store here. Windward Software has been rock solid for 3 years. Support team is responsive and actually helpful.

👍 Pros

- Customer tracking
- Commission tracking
- Matrix inventory
- Time clock
- Good support

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Adam Scott 👑
3d ago
★★★★☆

Works great for us

Overall very happy with Windward Software. The returns processing works great. Knocked off one star because the learning curve was steep, but nothing major.

👍 Pros

- Multi-location sync
- Easy to use
- Affordable

👎 Cons

- The mobile app needs work

Was this helpful?
✓ Would recommend
Willie Martinez 👑
4d ago
★★★☆☆

Room for improvement

Middle of the road. Windward Software works for basic convenience store needs. If you need advanced employee management, look elsewhere.

👍 Pros

- Customer tracking
- Matrix inventory

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Integration options are limited

Was this helpful?
✓ Would recommend
Susan Taylor 👑
4d ago
★★★★★

Worth every penny

Been using Windward Software for 5 months now and couldn't be happier. The barcode scanning is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Layaway feature
- Loyalty rewards
- Matrix inventory
- Reliable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Chris Johnson 👑
5d ago
★★★★☆

Good value for money

Good system, good support. The purchase orders is what sold us. Would love to see better offline mode is limited in future updates.

👍 Pros

- Multi-location sync
- Stock alerts
- Price labeling
- Commission tracking

👎 Cons

- Setup took longer than expected

Was this helpful?
✓ Would recommend
Amy Kim 👑
1w ago
★★★★★

Highly recommend Windward Software

Been using Windward Software for 17 months now and couldn't be happier. The barcode scanning is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Sales analytics
- Commission tracking
- Good support

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Lauren Powell 👑
1w ago
★★★★★

Love this system

Third POS system we've tried. Finally found the right one with Windward Software. The multi-location sync alone was worth the switch.

👍 Pros

- Vendor management
- Price labeling
- Discount scheduling
- Easy to use
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Sharon Walker 👑
1w ago
★★★★★

Highly recommend Windward Software

Quick service, reliable hardware, excellent stock alerts. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Multi-location sync
- Purchase orders
- Reliable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Diane Anderson 👑
3w ago
★★★★☆

Solid choice overall

Overall very happy with Windward Software. The barcode scanning works great. Knocked off one star because the mobile app needs work, but nothing major.

👍 Pros

- Multi-location sync
- Loyalty rewards
- Vendor management
- Customer database
- Modern interface

👎 Cons

- Some features require add-ons
- Offline mode is limited
- Integration options are limited

Was this helpful?
✓ Would recommend