📊 Rating Breakdown

5 stars
21
4 stars
15
3 stars
4
2 stars
1
1 stars
1

📝 User Reviews (42)

Janet Rivera 👑
Mar 21, 2025
★☆☆☆☆

Avoid at all costs

One star is generous. reports showing incorrect data every single day. Going back to our old system.

👍 Pros

- Customer tracking
- Matrix inventory

👎 Cons

- Setup took longer than expected
- Customer support hours are limited
- Offline mode is limited
- Slow transaction processing
- Payment terminal disconnects

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Christina Martin 👑
Mar 11, 2025
★★★★☆

Mostly satisfied

Four stars because there's always room for improvement. That said, Vend POS handles our toy store well. layaway feature is a highlight.

👍 Pros

- Inventory management
- Purchase orders
- Stock alerts
- Vendor management
- Time clock

👎 Cons

- The learning curve was steep

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Joyce Chen 👑
Feb 17, 2025
★★★★☆

Reliable and functional

Good system, good support. The gift card system is what sold us. Would love to see better some features require add-ons in future updates.

👍 Pros

- Barcode scanning
- Multi-location sync
- Stock alerts

👎 Cons

- Receipt customization is basic
- Integration options are limited

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Elizabeth Collins 👑
Feb 5, 2025
★★★☆☆

Not bad, not great

Functional but underwhelming. purchase orders sold us on Vend POS but the reality of integration failures with third-party apps wasn't mentioned in sales.

👍 Pros

- Vendor management
- Time clock

👎 Cons

- Integration options are limited

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Frank Moore 👑
Dec 20, 2024
★★★☆☆

Mixed feelings

Average POS system. Does the basics fine. purchase orders works well but integration failures with third-party apps has been frustrating. Considering options.

👍 Pros

- Returns processing
- Matrix inventory

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Integration options are limited

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Helen Martinez 👑
Dec 8, 2024
★★★★☆

Solid choice overall

Does what it promises. The inventory management is particularly useful for our pet store. Minor gripes but overall satisfied.

👍 Pros

- Sales analytics
- Commission tracking
- Time clock
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Integration options are limited

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Nancy Rogers 👑
Aug 9, 2024
★★★★☆

Does the job well

Four months in and Vend POS is working well. Staff trained quickly on the stock alerts. Wish hardware is a bit pricey was included.

👍 Pros

- Employee management
- E-commerce integration
- Commission tracking
- Modern interface

👎 Cons

- The mobile app needs work
- Receipt customization is basic

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Jason Nguyen 👑
Jul 25, 2024
★★★★★

Best decision for our business

If you're on the fence about Vend POS, just do it. We were hesitant at first but the inventory management and commission tracking won us over.

👍 Pros

- Inventory management
- Barcode scanning
- Price labeling

👎 Cons

- None so far

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Melissa Walker 👑
Jul 25, 2024
★★★★☆

Works great for us

Upgraded from their older system. Big improvement in customer tracking. Still working out some kinks with offline mode is limited.

👍 Pros

- Purchase orders
- Employee management
- Customer database
- Affordable

👎 Cons

- Integration options are limited

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✓ Would recommend
Lauren Powell 👑
Jul 10, 2024
★★★★★

Worth every penny

Quick service, reliable hardware, excellent barcode scanning. What more could you ask for? Been a customer for 1 years.

👍 Pros

- Inventory management
- Multi-location sync
- E-commerce integration

👎 Cons

- None so far

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✓ Would recommend