📊 Rating Breakdown

5 stars
41
4 stars
29
3 stars
8
2 stars
2
1 stars
2

📝 User Reviews (82)

Nicole Young 👑
Jan 15, 2024
★★★★★

Best decision for our business

Owner of smoke shop here. Vagaro has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Customer tracking
- Loyalty rewards
- Sales analytics
- Time clock

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Joyce Barnes 👑
Jan 15, 2024
★★★★☆

Good POS, room to improve

Does what it promises. The stock alerts is particularly useful for our jewelry store. Minor gripes but overall satisfied.

👍 Pros

- Employee management
- Stock alerts
- Vendor management

👎 Cons

- Customer support hours are limited
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Raymond Wilson 👑
Dec 11, 2023
★★★★★

Love this system

Coming from an old-school register, Vagaro was a game changer. Easy setup, great training, and the gift card system is fantastic.

👍 Pros

- Gift card system
- Returns processing
- Loyalty rewards
- Good support
- Modern interface

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Robert Garcia 👑
Dec 11, 2023
★★★★★

Highly recommend Vagaro

Family liquor store for 30 years. Vagaro modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Purchase orders
- Stock alerts
- Customer database
- Discount scheduling

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Amy Kim 👑
Nov 23, 2023
★★★★★

Best decision for our business

The barcode scanning feature alone pays for itself. Add in loyalty rewards and it's a no-brainer for any bookstore.

👍 Pros

- Customer tracking
- Returns processing
- Vendor management
- Commission tracking
- Affordable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Chris Perez 👑
Nov 23, 2023
★★★★☆

Good value for money

Does what it promises. The multi-location sync is particularly useful for our gift shop. Minor gripes but overall satisfied.

👍 Pros

- Returns processing
- Stock alerts
- Customer database
- Discount scheduling

👎 Cons

- The learning curve was steep

Was this helpful?
✓ Would recommend
Frances Davis 👑
Nov 23, 2023
★★★★☆

Happy with Vagaro

Happy with our purchase. Vagaro runs our bookstore smoothly. The purchase orders took some getting used to but works well now.

👍 Pros

- Gift card system
- Loyalty rewards
- Affordable
- Quick setup

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Setup took longer than expected

Was this helpful?
✓ Would recommend
Donna Washington 👑
Nov 5, 2023
★★★★☆

Works great for us

Overall very happy with Vagaro. The inventory management works great. Knocked off one star because hardware is a bit pricey, but nothing major.

👍 Pros

- Inventory management
- Purchase orders
- Commission tracking
- Matrix inventory
- Good support

👎 Cons

- Hardware is a bit pricey
- Integration options are limited

Was this helpful?
✓ Would recommend
Rebecca Rogers 👑
Oct 18, 2023
★★★★☆

Solid choice overall

Solid POS system. stock alerts is excellent, e-commerce integration could use some improvement. Still recommend for grocery store.

👍 Pros

- Inventory management
- Customer tracking
- Reliable
- Quick setup

👎 Cons

- Hardware is a bit pricey

Was this helpful?
✓ Would recommend
Luis King 👑
Sep 29, 2023
★★★★☆

Good value for money

Four stars because there's always room for improvement. That said, Vagaro handles our convenience store well. layaway feature is a highlight.

👍 Pros

- Inventory management
- Customer tracking
- Employee management
- Gift card system
- Vendor management

👎 Cons

- The learning curve was steep

Was this helpful?
✓ Would recommend