📊 Rating Breakdown

5 stars
41
4 stars
29
3 stars
8
2 stars
2
1 stars
2

📝 User Reviews (82)

Joyce Barnes 👑
Jan 13, 2025
★★★★★

Finally found the right POS

Family liquor store for 30 years. Vagaro modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Multi-location sync
- Employee management
- E-commerce integration
- Commission tracking

👎 Cons

- None so far

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Sean Stewart 👑
Jan 1, 2025
★★★★☆

Does the job well

Four stars because there's always room for improvement. That said, Vagaro handles our sporting goods store well. inventory management is a highlight.

👍 Pros

- Customer tracking
- Gift card system
- Easy to use
- Modern interface

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited

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Sandra Taylor 👑
Dec 20, 2024
★★★★☆

Mostly satisfied

Overall very happy with Vagaro. The multi-location sync works great. Knocked off one star because customer support hours are limited, but nothing major.

👍 Pros

- Layaway feature
- Customer database
- Matrix inventory
- Reliable

👎 Cons

- Some features require add-ons

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Jack Collins 👑
Oct 30, 2024
★★★★★

Game changer for us

The returns processing feature alone pays for itself. Add in discount scheduling and it's a no-brainer for any boutique.

👍 Pros

- Inventory management
- Purchase orders
- Layaway feature
- Discount scheduling
- Easy to use

👎 Cons

- None so far

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Elizabeth Green 👑
Oct 17, 2024
★★★★☆

Mostly satisfied

Upgraded from their older system. Big improvement in gift card system. Still working out some kinks with hardware is a bit pricey.

👍 Pros

- Inventory management
- Returns processing
- Sales analytics

👎 Cons

- Reporting could be more detailed
- Some features require add-ons

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Diana Lee 🌱
Sep 20, 2024
★★★★☆

Recommended with caveats

Solid POS system. returns processing is excellent, price labeling could use some improvement. Still recommend for grocery store.

👍 Pros

- Loyalty rewards
- Matrix inventory
- Time clock
- Good support

👎 Cons

- Offline mode is limited

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Chris Green 👑
Sep 20, 2024
★★★★☆

Good POS, room to improve

Overall very happy with Vagaro. The multi-location sync works great. Knocked off one star because reporting could be more detailed, but nothing major.

👍 Pros

- Barcode scanning
- Commission tracking
- Customer database

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- The learning curve was steep

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Rachel Sullivan 👑
Aug 9, 2024
★★★★★

Worth every penny

Coming from an old-school register, Vagaro was a game changer. Easy setup, great training, and the customer tracking is fantastic.

👍 Pros

- Customer tracking
- Commission tracking
- Time clock
- Discount scheduling

👎 Cons

- None so far

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Angela Baker 👑
Jul 25, 2024
★★★★☆

Good POS, room to improve

Happy with our purchase. Vagaro runs our grocery store smoothly. The barcode scanning took some getting used to but works well now.

👍 Pros

- Inventory management
- Time clock
- Good support

👎 Cons

- The mobile app needs work

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Tyler Morgan 👑
Jul 10, 2024
★★★★★

Perfect for our needs

Owner of smoke shop here. Vagaro has been rock solid for 3 years. Support team is responsive and actually helpful.

👍 Pros

- Customer tracking
- Returns processing
- Stock alerts

👎 Cons

- None so far

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✓ Would recommend