📊 Rating Breakdown

5 stars
41
4 stars
29
3 stars
8
2 stars
2
1 stars
2

📝 User Reviews (82)

Adam Young 👑
Aug 15, 2025
★★★☆☆

Decent but frustrating

Mixed feelings about Vagaro. The barcode scanning is great but we've had issues with reports showing incorrect data. Support helped eventually.

👍 Pros

- Sales analytics
- Reliable

👎 Cons

- Hardware is a bit pricey
- Receipt customization is basic

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Jack Collins 👑
Jul 25, 2025
★★★★★

Exceeded expectations

Our smoke shop does 200+ transactions daily. Vagaro never skips a beat. returns processing saves us hours every week.

👍 Pros

- Barcode scanning
- Customer tracking
- Employee management
- Returns processing
- E-commerce integration

👎 Cons

- None so far

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Sandra Cooper 👑
Jul 25, 2025
★★★★☆

Solid choice overall

Solid POS system. multi-location sync is excellent, discount scheduling could use some improvement. Still recommend for hardware store.

👍 Pros

- Multi-location sync
- E-commerce integration
- Sales analytics
- Customer database
- Easy to use

👎 Cons

- Setup took longer than expected

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Catherine Alexander 👑
Jul 25, 2025
★★★☆☆

Room for improvement

Three stars because it's neither great nor terrible. Vagaro handles transactions fine but credit card processing failures is a real problem.

👍 Pros

- Loyalty rewards

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Offline mode is limited

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Maria Santos ⭐
Jul 2, 2025
★★★★★

Highly recommend Vagaro

If you're on the fence about Vagaro, just do it. We were hesitant at first but the purchase orders and time clock won us over.

👍 Pros

- Returns processing
- Vendor management
- Modern interface

👎 Cons

- None so far

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Raymond Henderson 👑
May 28, 2025
★★★★★

Perfect for our needs

Implemented Vagaro across all 5 locations. Consistent performance and the barcode scanning makes multi-store management easy.

👍 Pros

- Purchase orders
- Gift card system
- Customer database
- Quick setup

👎 Cons

- None so far

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Susan Moore 👑
May 28, 2025
★★★☆☆

Not bad, not great

Average POS system. Does the basics fine. customer tracking works well but inventory sync issues between locations has been frustrating. Considering options.

👍 Pros

- Barcode scanning
- Stock alerts

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Offline mode is limited

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Nancy Peterson 👑
May 19, 2025
★★★★★

Excellent POS system!

Our hardware store does 200+ transactions daily. Vagaro never skips a beat. gift card system saves us hours every week.

👍 Pros

- Returns processing
- Matrix inventory
- Discount scheduling

👎 Cons

- None so far

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Gregory Watson 👑
May 19, 2025
★★★★☆

Reliable and functional

We've been on Vagaro for 19 months. Does everything we need. multi-location sync is great, wish the integration options are limited was better.

👍 Pros

- Inventory management
- Commission tracking
- Customer database

👎 Cons

- The learning curve was steep
- Customer support hours are limited

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Catherine Wilson 👑
May 19, 2025
★★★☆☆

Mixed feelings

Middle of the road. Vagaro works for basic liquor store needs. If you need advanced purchase orders, look elsewhere.

👍 Pros

- Returns processing

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons

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✓ Would recommend