📊 Rating Breakdown

5 stars
133
4 stars
93
3 stars
27
2 stars
8
1 stars
5

📝 User Reviews (266)

Gregory Watson 👑
Oct 16, 2025
★★★★★

Love this system

Hands down the best POS for diner. We've tried Square and Toast before settling on Upserve. Much better fit for our needs.

👍 Pros

- Kitchen display system
- Reservation system
- Loyalty program
- Waitlist management
- Modern interface

👎 Cons

- None so far

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James Park 👑
Oct 11, 2025
★★★★★

Best decision for our business

Family bakery for 30 years. Upserve modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Happy hour pricing
- Waitlist management
- Easy to use
- Affordable
- Quick setup

👎 Cons

- None so far

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Scott Peterson 👑
Oct 11, 2025
★★★★☆

Reliable and functional

Reliable and straightforward. Not the flashiest POS but table management and mobile ordering work exactly as advertised.

👍 Pros

- Menu customization
- Tip management
- Modifier handling

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected

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Adam Flores 👑
Oct 11, 2025
★★★★★

Exceeded expectations

We run a busy diner and Upserve handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Kitchen display system
- Inventory tracking
- Kitchen printer routing
- Course firing
- Good support

👎 Cons

- None so far

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Jennifer Walsh ⭐
Oct 2, 2025
★★★★★

Best decision for our business

Five stars because they earned it. Been with Upserve for 4 years. Every update makes the system better.

👍 Pros

- Online ordering integration
- Happy hour pricing
- Delivery integration
- Tableside ordering
- Modifier handling

👎 Cons

- None so far

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Raymond Sullivan 👑
Oct 2, 2025
★★★★★

Exceeded expectations

If you're on the fence about Upserve, just do it. We were hesitant at first but the staff scheduling and mobile ordering won us over.

👍 Pros

- Online ordering integration
- Kitchen printer routing
- Course firing
- Guest profiles

👎 Cons

- None so far

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Dennis Perry 👑
Oct 2, 2025
★★★★☆

Happy with Upserve

We've been on Upserve for 3 months. Does everything we need. split check feature is great, wish the offline mode is limited was better.

👍 Pros

- Kitchen display system
- Reservation system
- Mobile ordering

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Integration options are limited

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Rebecca Bennett 👑
Oct 2, 2025
★★★★★

Best decision for our business

Been using Upserve for 19 months now and couldn't be happier. The staff scheduling is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Happy hour pricing
- Real-time reporting
- Course firing
- Easy to use

👎 Cons

- None so far

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Tom Cook 👑
Sep 26, 2025
★★★★★

Highly recommend Upserve

Third POS system we've tried. Finally found the right one with Upserve. The kitchen display system alone was worth the switch.

👍 Pros

- Split check feature
- Reservation system
- Inventory tracking
- Course firing

👎 Cons

- None so far

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Jonathan Taylor 👑
Sep 26, 2025
★★★☆☆

Average experience

Decent system with some frustrating limitations. reservation system is good. slow transaction processing makes me hesitant to fully recommend.

👍 Pros

- Good support

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Receipt customization is basic

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✓ Would recommend