📊 Rating Breakdown

5 stars
133
4 stars
93
3 stars
27
2 stars
8
1 stars
5

📝 User Reviews (266)

Jonathan Taylor 👑
2w ago
★★★★★

Excellent POS system!

Owner of fine dining establishment here. Upserve has been rock solid for 2 years. Support team is responsive and actually helpful.

👍 Pros

- Inventory tracking
- Loyalty program
- Delivery integration

👎 Cons

- None so far

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Joyce Ross 👑
2w ago
★★★★☆

Good POS, room to improve

Upgraded from their older system. Big improvement in table management. Still working out some kinks with hardware is a bit pricey.

👍 Pros

- Kitchen display system
- Inventory tracking
- Tableside ordering
- Modifier handling
- Good support

👎 Cons

- The mobile app needs work
- Offline mode is limited

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Diana Lee 🌱
2w ago
★★★☆☆

Not bad, not great

It works, but that's about it. tip management is decent. We expected more from loyalty program based on the demos.

👍 Pros

- Table management
- Inventory tracking
- Loyalty program

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Offline mode is limited

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Kevin Robinson 👑
3w ago
★★★★★

Love this system

Owner of food truck here. Upserve has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Inventory tracking
- Happy hour pricing
- Delivery integration

👎 Cons

- None so far

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Mike Chen ⭐
3w ago
★★★★☆

Good value for money

Four months in and Upserve is working well. Staff trained quickly on the inventory tracking. Wish receipt customization is basic was included.

👍 Pros

- Tip management
- Inventory tracking
- Loyalty program

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Receipt customization is basic

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Laura Davis 👑
3w ago
★★★★★

Game changer for us

Our cafe does 200+ transactions daily. Upserve never skips a beat. happy hour pricing saves us hours every week.

👍 Pros

- Tip management
- Reliable
- Modern interface

👎 Cons

- None so far

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Ann Harris 👑
3w ago
★★★★★

Excellent POS system!

Coming from an old-school register, Upserve was a game changer. Easy setup, great training, and the inventory tracking is fantastic.

👍 Pros

- Split check feature
- Reservation system
- Good support

👎 Cons

- None so far

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Henry Russell 👑
3w ago
★★★☆☆

Average experience

Middle of the road. Upserve works for basic taco shop needs. If you need advanced tip management, look elsewhere.

👍 Pros

- Inventory tracking
- Happy hour pricing
- Quick setup

👎 Cons

- Customer support hours are limited

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Sandra Nguyen 👑
3w ago
★★★★★

Worth every penny

We run a busy bakery and Upserve handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Inventory tracking
- Modifier handling
- Easy to use
- Good support
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Adam Bennett 👑
3w ago
★★★★★

Worth every penny

Third POS system we've tried. Finally found the right one with Upserve. The online ordering integration alone was worth the switch.

👍 Pros

- Split check feature
- Reservation system
- Loyalty program
- Real-time reporting
- Guest profiles

👎 Cons

- None so far

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✓ Would recommend