📊 Rating Breakdown

5 stars
133
4 stars
93
3 stars
27
2 stars
8
1 stars
5

📝 User Reviews (266)

Scott Anderson 👑
1w ago
★★★★★

Game changer for us

Family bakery for 30 years. Upserve modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Real-time reporting
- Kitchen printer routing
- Modifier handling
- Guest profiles

👎 Cons

- None so far

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Sean Stewart 👑
1w ago
★★★★★

Outstanding product

Switched from Lightspeed to Upserve last year. Best decision we made. kitchen display system and kitchen printer routing have streamlined our entire operation.

👍 Pros

- Table management
- Kitchen display system
- Tip management
- Modifier handling

👎 Cons

- None so far

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George Clark 👑
1w ago
★★★☆☆

Has potential

It works, but that's about it. menu customization is decent. We expected more from guest profiles based on the demos.

👍 Pros

- Staff scheduling

👎 Cons

- Offline mode is limited

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Raymond Sullivan 👑
1w ago
★★★★★

Worth every penny

Family brewery for 30 years. Upserve modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Waitlist management
- Good support
- Affordable
- Modern interface

👎 Cons

- None so far

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Sharon Rivera 👑
2w ago
★★★★☆

Works great for us

We've been on Upserve for 12 months. Does everything we need. table management is great, wish the setup took longer than expected was better.

👍 Pros

- Online ordering integration
- Tableside ordering
- Easy to use
- Modern interface
- Quick setup

👎 Cons

- The mobile app needs work

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Brenda Lewis 👑
2w ago
★★★★☆

Happy with Upserve

Does what it promises. The happy hour pricing is particularly useful for our bistro. Minor gripes but overall satisfied.

👍 Pros

- Table management
- Split check feature
- Inventory tracking
- Easy to use
- Affordable

👎 Cons

- Some features require add-ons
- Receipt customization is basic
- Integration options are limited

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Tom Cook 👑
2w ago
★★★★☆

Reliable and functional

Four months in and Upserve is working well. Staff trained quickly on the staff scheduling. Wish hardware is a bit pricey was included.

👍 Pros

- Menu customization
- Tip management
- Modifier handling
- Affordable

👎 Cons

- Offline mode is limited

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Sandra White 🌱
2w ago
★★☆☆☆

Expected more

Save yourself the trouble. Upserve has potential but data loss after updates and poor support make it not worth it.

👍 Pros

- Waitlist management
- Modern interface

👎 Cons

- The mobile app needs work
- Reports showing incorrect data
- Login issues for staff

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Nancy Jenkins 👑
2w ago
★★★★☆

Solid choice overall

Solid POS system. reservation system is excellent, guest profiles could use some improvement. Still recommend for sushi restaurant.

👍 Pros

- Inventory tracking
- Staff scheduling
- Guest profiles
- Affordable

👎 Cons

- Integration options are limited

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Angela Reed 👑
2w ago
★☆☆☆☆

Worst POS ever

Avoid Upserve. reports showing incorrect data from day one. Support is unresponsive. Cost us thousands in lost sales.

👍 Pros

- Split check feature
- Easy to use

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep
- Login issues for staff
- Payment terminal disconnects

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✓ Would recommend