📊 Rating Breakdown

5 stars
133
4 stars
93
3 stars
27
2 stars
8
1 stars
5

📝 User Reviews (266)

Rachel Barnes 👑
Apr 6, 2023
★★★★★

Outstanding product

Family pizzeria for 30 years. Upserve modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Happy hour pricing
- Real-time reporting
- Course firing
- Waitlist management

👎 Cons

- None so far

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Eugene Rogers 👑
Mar 16, 2023
★★★★★

Worth every penny

The kitchen display system feature alone pays for itself. Add in waitlist management and it's a no-brainer for any bakery.

👍 Pros

- Kitchen display system
- Good support
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Tom Bradley ⭐
Mar 16, 2023
★★★★★

Excellent POS system!

Implemented Upserve across all 3 locations. Consistent performance and the kitchen display system makes multi-store management easy.

👍 Pros

- Menu customization
- Tip management
- Mobile ordering
- Delivery integration

👎 Cons

- None so far

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✓ Would recommend
Tom Hill 👑
Mar 16, 2023
★★★★☆

Great system with minor issues

Upgraded from their older system. Big improvement in kitchen display system. Still working out some kinks with the learning curve was steep.

👍 Pros

- Tableside ordering
- Kitchen printer routing
- Easy to use

👎 Cons

- The learning curve was steep
- Offline mode is limited

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✓ Would recommend
Kyle Thomas 👑
Mar 16, 2023
★★★★☆

Good value for money

We've been on Upserve for 11 months. Does everything we need. reservation system is great, wish the the learning curve was steep was better.

👍 Pros

- Tip management
- Reservation system
- Inventory tracking
- Delivery integration

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected

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✓ Would recommend
Lisa Nguyen ⭐
Feb 23, 2023
★★★★★

Game changer for us

Owner of cafe here. Upserve has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Tip management
- Loyalty program
- Delivery integration
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Harold Mitchell 👑
Feb 23, 2023
★★★★☆

Recommended with caveats

Does what it promises. The inventory tracking is particularly useful for our sushi restaurant. Minor gripes but overall satisfied.

👍 Pros

- Online ordering integration
- Menu customization
- Inventory tracking
- Guest profiles

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Offline mode is limited

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Ann Harris 👑
Feb 23, 2023
★★★☆☆

Has potential

It works, but that's about it. reservation system is decent. We expected more from loyalty program based on the demos.

👍 Pros

- Split check feature
- Tableside ordering

👎 Cons

- Reporting could be more detailed
- The learning curve was steep

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Melissa Murphy 👑
Feb 2, 2023
★★★★★

Outstanding product

Coming from an old-school register, Upserve was a game changer. Easy setup, great training, and the split check feature is fantastic.

👍 Pros

- Menu customization
- Happy hour pricing
- Easy to use
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Sharon Rivera 👑
Feb 2, 2023
★★★☆☆

Room for improvement

Decent system with some frustrating limitations. tip management is good. login issues for staff makes me hesitant to fully recommend.

👍 Pros

- Table management
- Split check feature
- Real-time reporting

👎 Cons

- Offline mode is limited
- Integration options are limited

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✓ Would recommend