📊 Rating Breakdown

5 stars
133
4 stars
93
3 stars
27
2 stars
8
1 stars
5

📝 User Reviews (266)

Rebecca Foster 👑
Dec 11, 2023
★★★★☆

Recommended with caveats

Good system, good support. The inventory tracking is what sold us. Would love to see better reporting could be more detailed in future updates.

👍 Pros

- Menu customization
- Tip management
- Staff scheduling
- Course firing

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic
- Integration options are limited

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✓ Would recommend
Marcus Johnson 🌱
Dec 11, 2023
★★★☆☆

Has potential

Mixed feelings about Upserve. The happy hour pricing is great but we've had issues with integration failures with third-party apps. Support helped eventually.

👍 Pros

- Tip management
- Happy hour pricing
- Modifier handling

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons

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✓ Would recommend
Rebecca Anderson 👑
Dec 11, 2023
★★★★★

Best decision for our business

We run a busy sushi restaurant and Upserve handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Kitchen display system
- Reservation system
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Paul Mitchell ⭐
Dec 11, 2023
★★★★★

Finally found the right POS

Third POS system we've tried. Finally found the right one with Upserve. The staff scheduling alone was worth the switch.

👍 Pros

- Split check feature
- Reservation system
- Inventory tracking
- Mobile ordering
- Modifier handling

👎 Cons

- None so far

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✓ Would recommend
David Wright 👑
Dec 11, 2023
★★★★★

Love this system

Quick service, reliable hardware, excellent table management. What more could you ask for? Been a customer for 4 years.

👍 Pros

- Table management
- Online ordering integration
- Happy hour pricing
- Mobile ordering
- Waitlist management

👎 Cons

- None so far

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✓ Would recommend
Kyle Ross 👑
Nov 23, 2023
★★★★★

Exceeded expectations

Our taco shop does 200+ transactions daily. Upserve never skips a beat. staff scheduling saves us hours every week.

👍 Pros

- Kitchen display system
- Reservation system
- Loyalty program
- Delivery integration

👎 Cons

- None so far

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✓ Would recommend
Jason Baker 👑
Nov 23, 2023
★★★★☆

Recommended with caveats

Reliable and straightforward. Not the flashiest POS but happy hour pricing and guest profiles work exactly as advertised.

👍 Pros

- Staff scheduling
- Happy hour pricing
- Kitchen printer routing

👎 Cons

- The learning curve was steep
- Receipt customization is basic
- Integration options are limited

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✓ Would recommend
Sharon Walker 👑
Oct 18, 2023
★★★★★

Excellent POS system!

Owner of pizzeria here. Upserve has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Mobile ordering
- Modifier handling
- Course firing
- Good support

👎 Cons

- None so far

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✓ Would recommend
Rebecca Powell 👑
Oct 18, 2023
★★★★☆

Good value for money

Great online ordering integration, decent waitlist management. Support could be faster but they do resolve issues. Good value for a sports bar.

👍 Pros

- Split check feature
- Happy hour pricing
- Course firing
- Reliable

👎 Cons

- Integration options are limited

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✓ Would recommend
Steve Hall 👑
Oct 18, 2023
★★★★☆

Great system with minor issues

Good system, good support. The tip management is what sold us. Would love to see better integration options are limited in future updates.

👍 Pros

- Online ordering integration
- Tip management
- Reliable
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected

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✓ Would recommend