📊 Rating Breakdown

5 stars
133
4 stars
93
3 stars
27
2 stars
8
1 stars
5

📝 User Reviews (266)

Heather Brooks 👑
Apr 8, 2024
★★★★☆

Good value for money

Great tip management, decent kitchen printer routing. Support could be faster but they do resolve issues. Good value for a sushi restaurant.

👍 Pros

- Table management
- Staff scheduling
- Mobile ordering
- Loyalty program
- Easy to use

👎 Cons

- Receipt customization is basic

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Ashley Sanders 👑
Mar 6, 2024
★★★★★

Finally found the right POS

Five stars because they earned it. Been with Upserve for 4 years. Every update makes the system better.

👍 Pros

- Table management
- Inventory tracking
- Tableside ordering
- Course firing
- Quick setup

👎 Cons

- None so far

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Jerry Green 👑
Mar 6, 2024
★★★★★

Outstanding product

Been using Upserve for 4 months now and couldn't be happier. The inventory tracking is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Table management
- Menu customization
- Split check feature
- Kitchen printer routing
- Modern interface

👎 Cons

- None so far

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Sharon Walker 👑
Mar 6, 2024
★★★★★

Game changer for us

Hands down the best POS for fast casual spot. We've tried Square and Toast before settling on Upserve. Much better fit for our needs.

👍 Pros

- Mobile ordering
- Modifier handling
- Course firing

👎 Cons

- None so far

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Benjamin Turner 👑
Mar 6, 2024
★★★☆☆

Average experience

Mixed feelings about Upserve. The inventory tracking is great but we've had issues with login issues for staff. Support helped eventually.

👍 Pros

- Mobile ordering

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited

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Rebecca Perry 👑
Mar 6, 2024
★★★★★

Exceeded expectations

Coming from an old-school register, Upserve was a game changer. Easy setup, great training, and the menu customization is fantastic.

👍 Pros

- Menu customization
- Easy to use
- Quick setup

👎 Cons

- None so far

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Rebecca OBrien 👑
Feb 18, 2024
★★★★☆

Mostly satisfied

Happy with our purchase. Upserve runs our cafe smoothly. The split check feature took some getting used to but works well now.

👍 Pros

- Inventory tracking
- Mobile ordering
- Real-time reporting
- Waitlist management
- Guest profiles

👎 Cons

- Offline mode is limited

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Paul Murphy 👑
Feb 18, 2024
★★★☆☆

Mixed feelings

Middle of the road. Upserve works for basic food truck needs. If you need advanced split check feature, look elsewhere.

👍 Pros

- Kitchen display system

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited

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Nancy Jenkins 👑
Feb 1, 2024
★★★★☆

Recommended with caveats

We've been on Upserve for 17 months. Does everything we need. happy hour pricing is great, wish the the learning curve was steep was better.

👍 Pros

- Online ordering integration
- Reservation system
- Guest profiles
- Easy to use
- Good support

👎 Cons

- Setup took longer than expected
- Customer support hours are limited
- Integration options are limited

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Kyle Thomas 👑
Feb 1, 2024
★★★★☆

Does the job well

We've been on Upserve for 11 months. Does everything we need. kitchen display system is great, wish the setup took longer than expected was better.

👍 Pros

- Kitchen display system
- Split check feature
- Inventory tracking
- Easy to use
- Affordable

👎 Cons

- The mobile app needs work
- Some features require add-ons

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✓ Would recommend