📊 Rating Breakdown

5 stars
133
4 stars
93
3 stars
27
2 stars
8
1 stars
5

📝 User Reviews (266)

Raymond Miller 👑
3d ago
★★★☆☆

Room for improvement

Decent system with some frustrating limitations. table management is good. credit card processing failures makes me hesitant to fully recommend.

👍 Pros

- Loyalty program
- Real-time reporting

👎 Cons

- The mobile app needs work
- Receipt customization is basic
- Integration options are limited

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Stephanie Thompson 👑
3d ago
★★★★★

Highly recommend Upserve

Owner of sushi restaurant here. Upserve has been rock solid for 4 years. Support team is responsive and actually helpful.

👍 Pros

- Reservation system
- Real-time reporting
- Modifier handling
- Course firing
- Guest profiles

👎 Cons

- None so far

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Diane Anderson 👑
4d ago
★★★★☆

Great system with minor issues

Four stars because there's always room for improvement. That said, Upserve handles our pizzeria well. table management is a highlight.

👍 Pros

- Inventory tracking
- Mobile ordering
- Kitchen printer routing

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected

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Tom Barnes 👑
5d ago
★★★★★

Highly recommend Upserve

Family diner for 30 years. Upserve modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Loyalty program
- Kitchen printer routing
- Waitlist management
- Affordable
- Modern interface

👎 Cons

- None so far

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Diana Lee 🌱
5d ago
★★★★☆

Great system with minor issues

Upgraded from their older system. Big improvement in online ordering integration. Still working out some kinks with offline mode is limited.

👍 Pros

- Reservation system
- Happy hour pricing
- Loyalty program

👎 Cons

- Hardware is a bit pricey
- Integration options are limited

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Frances Russell 👑
1w ago
★★★★☆

Good value for money

Solid POS system. table management is excellent, modifier handling could use some improvement. Still recommend for sushi restaurant.

👍 Pros

- Split check feature
- Happy hour pricing
- Modifier handling

👎 Cons

- The mobile app needs work

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Ashley Sanders 👑
1w ago
★★★★☆

Mostly satisfied

Good POS for the price. kitchen display system is excellent. Lost a star because setup took longer than expected needs work. Would still recommend.

👍 Pros

- Split check feature
- Happy hour pricing
- Loyalty program
- Good support

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Receipt customization is basic

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Steve Hall 👑
1w ago
★★★★★

Worth every penny

Five stars because they earned it. Been with Upserve for 3 years. Every update makes the system better.

👍 Pros

- Online ordering integration
- Staff scheduling
- Good support

👎 Cons

- None so far

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Catherine Alexander 👑
1w ago
★★★★☆

Mostly satisfied

Great menu customization, decent waitlist management. Support could be faster but they do resolve issues. Good value for a sushi restaurant.

👍 Pros

- Happy hour pricing
- Real-time reporting
- Modifier handling
- Easy to use

👎 Cons

- Some features require add-ons
- Offline mode is limited
- Receipt customization is basic

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Eric White 👑
1w ago
★★★★★

Exceeded expectations

Family coffee shop for 30 years. Upserve modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Table management
- Inventory tracking
- Mobile ordering
- Good support
- Affordable

👎 Cons

- None so far

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✓ Would recommend