📊 Rating Breakdown

5 stars
133
4 stars
93
3 stars
27
2 stars
8
1 stars
5

📝 User Reviews (266)

Susan Taylor 👑
Sep 20, 2024
★★★★★

Outstanding product

Hands down the best POS for fine dining establishment. We've tried Square and Toast before settling on Upserve. Much better fit for our needs.

👍 Pros

- Table management
- Affordable
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Jerry Stewart 👑
Sep 6, 2024
★★★★☆

Good value for money

Reliable and straightforward. Not the flashiest POS but staff scheduling and mobile ordering work exactly as advertised.

👍 Pros

- Online ordering integration
- Split check feature
- Reservation system
- Happy hour pricing
- Easy to use

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Receipt customization is basic

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✓ Would recommend
Frank Price 👑
Sep 6, 2024
★★★★☆

Reliable and functional

Great table management, decent guest profiles. Support could be faster but they do resolve issues. Good value for a bistro.

👍 Pros

- Split check feature
- Inventory tracking
- Mobile ordering

👎 Cons

- Setup took longer than expected
- Offline mode is limited

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✓ Would recommend
Mike Martin 👑
Sep 6, 2024
★★★★☆

Great system with minor issues

Happy with our purchase. Upserve runs our brewery smoothly. The split check feature took some getting used to but works well now.

👍 Pros

- Reservation system
- Real-time reporting
- Easy to use

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Setup took longer than expected

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Carlos Hall 👑
Sep 6, 2024
★★☆☆☆

Expected more

Save yourself the trouble. Upserve has potential but printer connectivity problems and poor support make it not worth it.

👍 Pros

- Course firing
- Good support

👎 Cons

- Integration options are limited
- System crashes during peak hours
- Printer connectivity problems
- Integration failures with third-party apps
- Payment terminal disconnects

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✓ Would recommend
Jason Baker 👑
Sep 6, 2024
★★★★★

Exceeded expectations

Family food truck for 30 years. Upserve modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Online ordering integration
- Modifier handling
- Easy to use
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Susan Taylor 👑
Sep 6, 2024
★★★★★

Outstanding product

Switched from pen and paper to Upserve last year. Best decision we made. online ordering integration and real-time reporting have streamlined our entire operation.

👍 Pros

- Online ordering integration
- Menu customization
- Tableside ordering
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
George Clark 👑
Aug 23, 2024
★★★★★

Perfect for our needs

We run a busy fast casual spot and Upserve handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Menu customization
- Split check feature
- Real-time reporting
- Kitchen printer routing

👎 Cons

- None so far

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✓ Would recommend
Stephanie Hill 👑
Aug 23, 2024
★★☆☆☆

Looking for alternatives

Looking to switch away from Upserve. integration failures with third-party apps happens weekly. split check feature is okay but not worth the hassle.

👍 Pros

- Guest profiles
- Modern interface
- Quick setup

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Login issues for staff

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✓ Would recommend
Raymond White 👑
Aug 9, 2024
★★★★★

Outstanding product

Our bistro does 200+ transactions daily. Upserve never skips a beat. reservation system saves us hours every week.

👍 Pros

- Split check feature
- Tableside ordering
- Reliable

👎 Cons

- None so far

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✓ Would recommend