📊 Rating Breakdown

5 stars
133
4 stars
93
3 stars
27
2 stars
8
1 stars
5

📝 User Reviews (266)

Catherine Wilson 👑
Dec 20, 2024
★★★★☆

Reliable and functional

Good system, good support. The menu customization is what sold us. Would love to see better hardware is a bit pricey in future updates.

👍 Pros

- Kitchen display system
- Kitchen printer routing
- Affordable

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited
- Receipt customization is basic

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Michelle Chen 👑
Dec 20, 2024
★★★★☆

Recommended with caveats

Four months in and Upserve is working well. Staff trained quickly on the staff scheduling. Wish some features require add-ons was included.

👍 Pros

- Mobile ordering
- Kitchen printer routing
- Affordable

👎 Cons

- Hardware is a bit pricey

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Marcus Turner 👑
Dec 20, 2024
★★★☆☆

Has potential

Middle of the road. Upserve works for basic diner needs. If you need advanced reservation system, look elsewhere.

👍 Pros

- Kitchen display system
- Staff scheduling
- Happy hour pricing

👎 Cons

- The mobile app needs work
- Setup took longer than expected

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Carlos Hughes 👑
Dec 8, 2024
★★★★☆

Happy with Upserve

Does what it promises. The split check feature is particularly useful for our cafe. Minor gripes but overall satisfied.

👍 Pros

- Kitchen display system
- Menu customization
- Happy hour pricing
- Mobile ordering
- Waitlist management

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Integration options are limited

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Diane Adams 👑
Nov 25, 2024
★★★★★

Finally found the right POS

Coming from an old-school register, Upserve was a game changer. Easy setup, great training, and the reservation system is fantastic.

👍 Pros

- Online ordering integration
- Reservation system
- Inventory tracking
- Modern interface
- Quick setup

👎 Cons

- None so far

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Eugene Rogers 👑
Nov 25, 2024
★★★★★

Excellent POS system!

Hands down the best POS for taco shop. We've tried Square and Toast before settling on Upserve. Much better fit for our needs.

👍 Pros

- Online ordering integration
- Happy hour pricing
- Guest profiles
- Easy to use

👎 Cons

- None so far

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Brenda Johnson 👑
Nov 25, 2024
★★★★☆

Reliable and functional

Does what it promises. The happy hour pricing is particularly useful for our bakery. Minor gripes but overall satisfied.

👍 Pros

- Split check feature
- Reservation system
- Loyalty program
- Modern interface

👎 Cons

- Offline mode is limited

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Nicole Young 👑
Nov 12, 2024
★★★★★

Highly recommend Upserve

Quick service, reliable hardware, excellent inventory tracking. What more could you ask for? Been a customer for 4 years.

👍 Pros

- Loyalty program
- Tableside ordering
- Easy to use
- Reliable

👎 Cons

- None so far

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Rachel Barnes 👑
Nov 12, 2024
★★★★☆

Solid choice overall

Four stars because there's always room for improvement. That said, Upserve handles our diner well. staff scheduling is a highlight.

👍 Pros

- Menu customization
- Reservation system
- Easy to use

👎 Cons

- The learning curve was steep

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Harold Mitchell 👑
Nov 12, 2024
★★★★☆

Reliable and functional

Four stars because there's always room for improvement. That said, Upserve handles our coffee shop well. kitchen display system is a highlight.

👍 Pros

- Table management
- Happy hour pricing
- Real-time reporting
- Good support

👎 Cons

- The mobile app needs work
- The learning curve was steep

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✓ Would recommend