📊 Rating Breakdown

5 stars
133
4 stars
93
3 stars
27
2 stars
8
1 stars
5

📝 User Reviews (266)

James Sanders 👑
Feb 17, 2025
★★★★★

Perfect for our needs

Five stars because they earned it. Been with Upserve for 4 years. Every update makes the system better.

👍 Pros

- Online ordering integration
- Staff scheduling
- Mobile ordering
- Real-time reporting

👎 Cons

- None so far

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Susan Taylor 👑
Feb 5, 2025
★★★★☆

Works great for us

Four months in and Upserve is working well. Staff trained quickly on the menu customization. Wish the learning curve was steep was included.

👍 Pros

- Table management
- Kitchen display system
- Menu customization

👎 Cons

- Hardware is a bit pricey
- Receipt customization is basic
- Integration options are limited

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Marcus Johnson 🌱
Feb 5, 2025
★★★★★

Best decision for our business

If you're on the fence about Upserve, just do it. We were hesitant at first but the reservation system and waitlist management won us over.

👍 Pros

- Menu customization
- Reservation system
- Delivery integration
- Waitlist management

👎 Cons

- None so far

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Marcus Turner 👑
Jan 25, 2025
★★★★★

Exceeded expectations

Quick service, reliable hardware, excellent menu customization. What more could you ask for? Been a customer for 3 years.

👍 Pros

- Inventory tracking
- Waitlist management
- Reliable

👎 Cons

- None so far

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Kimberly Anderson 👑
Jan 25, 2025
★★★★★

Finally found the right POS

The inventory tracking feature alone pays for itself. Add in mobile ordering and it's a no-brainer for any bakery.

👍 Pros

- Tip management
- Happy hour pricing
- Tableside ordering
- Modern interface

👎 Cons

- None so far

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Raymond Miller 👑
Jan 25, 2025
★★★★☆

Good POS, room to improve

Upgraded from their older system. Big improvement in reservation system. Still working out some kinks with setup took longer than expected.

👍 Pros

- Menu customization
- Kitchen printer routing
- Reliable
- Modern interface

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Integration options are limited

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Donna Alexander 👑
Jan 13, 2025
★★★★★

Finally found the right POS

Coming from an old-school register, Upserve was a game changer. Easy setup, great training, and the tip management is fantastic.

👍 Pros

- Split check feature
- Happy hour pricing
- Kitchen printer routing
- Course firing

👎 Cons

- None so far

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Adam Flores 👑
Jan 13, 2025
★★★★★

Highly recommend Upserve

Been using Upserve for 7 months now and couldn't be happier. The happy hour pricing is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Online ordering integration
- Mobile ordering
- Guest profiles

👎 Cons

- None so far

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Tyler King 👑
Jan 13, 2025
★★★★★

Worth every penny

Implemented Upserve across all 7 locations. Consistent performance and the menu customization makes multi-store management easy.

👍 Pros

- Tip management
- Split check feature
- Reservation system
- Course firing
- Modern interface

👎 Cons

- None so far

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Steve Hall 👑
Jan 13, 2025
★★★★☆

Solid choice overall

Happy with our purchase. Upserve runs our taco shop smoothly. The staff scheduling took some getting used to but works well now.

👍 Pros

- Table management
- Staff scheduling
- Real-time reporting
- Kitchen printer routing
- Easy to use

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Integration options are limited

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✓ Would recommend