📊 Rating Breakdown

5 stars
133
4 stars
93
3 stars
27
2 stars
8
1 stars
5

📝 User Reviews (266)

Amy Reed 👑
Mar 21, 2025
★★★★☆

Good value for money

Four stars because there's always room for improvement. That said, Upserve handles our diner well. table management is a highlight.

👍 Pros

- Kitchen display system
- Tableside ordering
- Guest profiles
- Easy to use

👎 Cons

- Hardware is a bit pricey

Was this helpful?
✓ Would recommend
Carlos Hall 👑
Mar 11, 2025
★★★★☆

Good value for money

Does what it promises. The inventory tracking is particularly useful for our bar. Minor gripes but overall satisfied.

👍 Pros

- Split check feature
- Happy hour pricing
- Mobile ordering
- Delivery integration
- Reliable

👎 Cons

- Hardware is a bit pricey
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Margaret Davis 👑
Mar 11, 2025
★★★★☆

Reliable and functional

Good POS for the price. table management is excellent. Lost a star because reporting could be more detailed needs work. Would still recommend.

👍 Pros

- Kitchen display system
- Inventory tracking
- Happy hour pricing
- Kitchen printer routing
- Waitlist management

👎 Cons

- Offline mode is limited

Was this helpful?
✓ Would recommend
Gregory Watson 👑
Mar 11, 2025
★★★★☆

Recommended with caveats

Overall very happy with Upserve. The split check feature works great. Knocked off one star because reporting could be more detailed, but nothing major.

👍 Pros

- Table management
- Reservation system
- Inventory tracking
- Mobile ordering
- Real-time reporting

👎 Cons

- Setup took longer than expected

Was this helpful?
✓ Would recommend
Marcus Bradley 👑
Mar 11, 2025
★★★★★

Best decision for our business

Third POS system we've tried. Finally found the right one with Upserve. The staff scheduling alone was worth the switch.

👍 Pros

- Split check feature
- Inventory tracking
- Affordable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Joyce Perez 👑
Feb 28, 2025
★★★★★

Love this system

Our fine dining establishment does 200+ transactions daily. Upserve never skips a beat. table management saves us hours every week.

👍 Pros

- Kitchen display system
- Split check feature
- Easy to use
- Affordable
- Modern interface

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Nancy Lewis 👑
Feb 28, 2025
★★★★☆

Great system with minor issues

Great split check feature, decent guest profiles. Support could be faster but they do resolve issues. Good value for a bakery.

👍 Pros

- Reservation system
- Course firing
- Waitlist management
- Affordable

👎 Cons

- Integration options are limited

Was this helpful?
✓ Would recommend
Jennifer Young 👑
Feb 28, 2025
★★★★☆

Happy with Upserve

Happy with our purchase. Upserve runs our fine dining establishment smoothly. The happy hour pricing took some getting used to but works well now.

👍 Pros

- Mobile ordering
- Modifier handling
- Waitlist management

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Offline mode is limited

Was this helpful?
✓ Would recommend
Kenneth Scott 👑
Feb 17, 2025
★★★★★

Best decision for our business

We run a busy food truck and Upserve handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Mobile ordering
- Waitlist management
- Guest profiles
- Good support
- Reliable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Paul Mitchell ⭐
Feb 17, 2025
★★★☆☆

Not bad, not great

Average POS system. Does the basics fine. table management works well but credit card processing failures has been frustrating. Considering options.

👍 Pros

- Staff scheduling
- Affordable

👎 Cons

- Hardware is a bit pricey

Was this helpful?
✓ Would recommend