📊 Rating Breakdown

5 stars
133
4 stars
93
3 stars
27
2 stars
8
1 stars
5

📝 User Reviews (266)

Samantha Perry 👑
Apr 11, 2025
★★★★☆

Does the job well

Four months in and Upserve is working well. Staff trained quickly on the menu customization. Wish receipt customization is basic was included.

👍 Pros

- Kitchen display system
- Modifier handling
- Reliable

👎 Cons

- The learning curve was steep

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✓ Would recommend
Kyle Thomas 👑
Apr 11, 2025
★★★☆☆

Has potential

Decent system with some frustrating limitations. happy hour pricing is good. slow transaction processing makes me hesitant to fully recommend.

👍 Pros

- Kitchen display system
- Menu customization
- Good support

👎 Cons

- The learning curve was steep

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✓ Would recommend
Harold Mitchell 👑
Apr 11, 2025
★★★★★

Perfect for our needs

If you're on the fence about Upserve, just do it. We were hesitant at first but the table management and course firing won us over.

👍 Pros

- Split check feature
- Loyalty program
- Real-time reporting
- Delivery integration

👎 Cons

- None so far

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✓ Would recommend
Susan Moore 👑
Apr 1, 2025
★★★★★

Outstanding product

Quick service, reliable hardware, excellent split check feature. What more could you ask for? Been a customer for 4 years.

👍 Pros

- Online ordering integration
- Menu customization
- Easy to use
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Elizabeth Green 👑
Apr 1, 2025
★★★★★

Highly recommend Upserve

If you're on the fence about Upserve, just do it. We were hesitant at first but the menu customization and guest profiles won us over.

👍 Pros

- Menu customization
- Real-time reporting
- Modern interface
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Tom Jin 🌱
Apr 1, 2025
★★★★★

Love this system

Been using Upserve for 20 months now and couldn't be happier. The happy hour pricing is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Kitchen display system
- Loyalty program
- Kitchen printer routing

👎 Cons

- None so far

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✓ Would recommend
George Clark 👑
Apr 1, 2025
★★★★★

Best decision for our business

Owner of bistro here. Upserve has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Easy to use
- Reliable
- Affordable
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Melissa Murphy 👑
Apr 1, 2025
★★★★☆

Recommended with caveats

Good system, good support. The menu customization is what sold us. Would love to see better hardware is a bit pricey in future updates.

👍 Pros

- Real-time reporting
- Delivery integration
- Modern interface

👎 Cons

- The learning curve was steep
- Integration options are limited

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✓ Would recommend
Raymond Sullivan 👑
Mar 21, 2025
★★★★★

Highly recommend Upserve

Family fine dining establishment for 30 years. Upserve modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Online ordering integration
- Kitchen printer routing
- Reliable
- Modern interface
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Rachel Sullivan 👑
Mar 21, 2025
★★★★★

Love this system

Family bistro for 30 years. Upserve modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Menu customization
- Mobile ordering
- Real-time reporting
- Kitchen printer routing
- Course firing

👎 Cons

- None so far

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✓ Would recommend