📊 Rating Breakdown

5 stars
133
4 stars
93
3 stars
27
2 stars
8
1 stars
5

📝 User Reviews (266)

Eric Sanders 👑
Jun 15, 2025
★★★★☆

Happy with Upserve

We've been on Upserve for 3 months. Does everything we need. kitchen display system is great, wish the receipt customization is basic was better.

👍 Pros

- Tableside ordering
- Kitchen printer routing
- Easy to use
- Reliable
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Receipt customization is basic

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Dorothy Scott 👑
Jun 15, 2025
★★☆☆☆

Disappointed

Disappointing experience with Upserve. The happy hour pricing rarely works as advertised. reports showing incorrect data has cost us customers.

👍 Pros

- Inventory tracking
- Delivery integration
- Kitchen printer routing

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- The learning curve was steep
- Integration options are limited
- Integration failures with third-party apps

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Kyle Ross 👑
Jun 15, 2025
★★★★★

Worth every penny

Been using Upserve for 11 months now and couldn't be happier. The happy hour pricing is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Online ordering integration
- Menu customization
- Tableside ordering
- Modern interface

👎 Cons

- None so far

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Diane Adams 👑
Jun 15, 2025
★★★★★

Best decision for our business

Implemented Upserve across all 6 locations. Consistent performance and the kitchen display system makes multi-store management easy.

👍 Pros

- Online ordering integration
- Reservation system
- Delivery integration
- Waitlist management

👎 Cons

- None so far

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David Kim ⭐
Jun 6, 2025
★★★★☆

Recommended with caveats

Four stars because there's always room for improvement. That said, Upserve handles our pizzeria well. staff scheduling is a highlight.

👍 Pros

- Kitchen display system
- Staff scheduling
- Real-time reporting

👎 Cons

- The mobile app needs work
- The learning curve was steep

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Carlos Jenkins 👑
Jun 6, 2025
★★★★★

Excellent POS system!

If you're on the fence about Upserve, just do it. We were hesitant at first but the kitchen display system and real-time reporting won us over.

👍 Pros

- Tip management
- Inventory tracking
- Happy hour pricing
- Waitlist management

👎 Cons

- None so far

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Elizabeth Mitchell 👑
May 28, 2025
★★★☆☆

Has potential

Decent system with some frustrating limitations. split check feature is good. login issues for staff makes me hesitant to fully recommend.

👍 Pros

- Online ordering integration
- Loyalty program
- Tableside ordering

👎 Cons

- Offline mode is limited

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Raymond Ward 👑
May 19, 2025
★★★★★

Finally found the right POS

Hands down the best POS for sports bar. We've tried Square and Toast before settling on Upserve. Much better fit for our needs.

👍 Pros

- Table management
- Kitchen display system
- Menu customization
- Delivery integration
- Kitchen printer routing

👎 Cons

- None so far

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Steve Hall 👑
May 19, 2025
★★★★☆

Mostly satisfied

Great split check feature, decent delivery integration. Support could be faster but they do resolve issues. Good value for a fine dining establishment.

👍 Pros

- Menu customization
- Split check feature
- Reservation system
- Quick setup

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited

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Elizabeth Mitchell 👑
May 10, 2025
★★★★★

Finally found the right POS

We run a busy diner and Upserve handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Online ordering integration
- Mobile ordering
- Loyalty program

👎 Cons

- None so far

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✓ Would recommend