📊 Rating Breakdown

5 stars
133
4 stars
93
3 stars
27
2 stars
8
1 stars
5

📝 User Reviews (266)

Kenneth Scott 👑
2d ago
★★★★★

Outstanding product

If you're on the fence about Upserve, just do it. We were hesitant at first but the happy hour pricing and tableside ordering won us over.

👍 Pros

- Online ordering integration
- Tip management
- Inventory tracking
- Waitlist management
- Affordable

👎 Cons

- None so far

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Laura Sanders 👑
2d ago
★★★★☆

Happy with Upserve

Four stars because there's always room for improvement. That said, Upserve handles our pizzeria well. tip management is a highlight.

👍 Pros

- Happy hour pricing
- Loyalty program
- Reliable

👎 Cons

- Customer support hours are limited

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Chris Wood 👑
2d ago
★★★★☆

Good value for money

Good POS for the price. happy hour pricing is excellent. Lost a star because the learning curve was steep needs work. Would still recommend.

👍 Pros

- Kitchen display system
- Inventory tracking
- Happy hour pricing

👎 Cons

- Setup took longer than expected
- Receipt customization is basic

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Heather Kelly 👑
2d ago
★★☆☆☆

Expected more

Save yourself the trouble. Upserve has potential but reports showing incorrect data and poor support make it not worth it.

👍 Pros

- Table management
- Split check feature
- Easy to use

👎 Cons

- The mobile app needs work
- Customer support hours are limited
- Credit card processing failures
- Slow transaction processing

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Rebecca Perry 👑
2d ago
★★★★★

Love this system

Implemented Upserve across all 4 locations. Consistent performance and the reservation system makes multi-store management easy.

👍 Pros

- Table management
- Loyalty program
- Course firing

👎 Cons

- None so far

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Michelle Hughes 👑
2d ago
★★★★★

Highly recommend Upserve

Five stars because they earned it. Been with Upserve for 3 years. Every update makes the system better.

👍 Pros

- Tip management
- Modifier handling
- Guest profiles
- Good support

👎 Cons

- None so far

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Adam Flores 👑
3d ago
★★★★★

Perfect for our needs

Our food truck does 200+ transactions daily. Upserve never skips a beat. table management saves us hours every week.

👍 Pros

- Menu customization
- Good support
- Affordable

👎 Cons

- None so far

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Joyce Ross 👑
3d ago
★★★★☆

Happy with Upserve

Solid POS system. reservation system is excellent, guest profiles could use some improvement. Still recommend for fine dining establishment.

👍 Pros

- Inventory tracking
- Course firing
- Guest profiles

👎 Cons

- Customer support hours are limited
- Integration options are limited

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Robert Perez 👑
3d ago
★★★★☆

Good value for money

Good POS for the price. kitchen display system is excellent. Lost a star because receipt customization is basic needs work. Would still recommend.

👍 Pros

- Table management
- Reservation system
- Loyalty program
- Affordable
- Quick setup

👎 Cons

- The mobile app needs work
- Customer support hours are limited

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Patrick Lee 👑
3d ago
★★★☆☆

Decent but frustrating

Mixed feelings about Upserve. The kitchen display system is great but we've had issues with integration failures with third-party apps. Support helped eventually.

👍 Pros

- Table management

👎 Cons

- Setup took longer than expected

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✓ Would recommend