📊 Rating Breakdown

5 stars
38
4 stars
15
3 stars
4
2 stars
1
1 stars
1

📝 User Reviews (59)

Chris Hall 👑
Sep 15, 2025
★★★★★

Outstanding product

Our sports bar does 200+ transactions daily. UberEats for Merchants never skips a beat. reservation system saves us hours every week.

👍 Pros

- Staff scheduling
- Easy to use
- Good support

👎 Cons

- None so far

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Dorothy Perry 👑
Sep 15, 2025
★★★★★

Finally found the right POS

Our taco shop does 200+ transactions daily. UberEats for Merchants never skips a beat. online ordering integration saves us hours every week.

👍 Pros

- Tip management
- Inventory tracking
- Kitchen printer routing

👎 Cons

- None so far

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✓ Would recommend
Jessica Murphy 👑
Sep 15, 2025
★★★★☆

Mostly satisfied

Good POS for the price. inventory tracking is excellent. Lost a star because hardware is a bit pricey needs work. Would still recommend.

👍 Pros

- Inventory tracking
- Staff scheduling
- Real-time reporting
- Modifier handling

👎 Cons

- Setup took longer than expected
- Integration options are limited

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Raymond Wilson 👑
Aug 22, 2025
★★★★★

Excellent POS system!

Been using UberEats for Merchants for 19 months now and couldn't be happier. The kitchen display system is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Menu customization
- Real-time reporting
- Tableside ordering
- Reliable

👎 Cons

- None so far

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Jack Hall 👑
Aug 15, 2025
★☆☆☆☆

Terrible experience

Do not buy. reports showing incorrect data crashed during our busiest day. Support blamed our internet. It wasn't our internet.

👍 Pros

- Tip management

👎 Cons

- Offline mode is limited
- Integration options are limited
- Reports showing incorrect data
- Slow transaction processing
- Integration failures with third-party apps

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✓ Would recommend
Rebecca Perry 👑
Jul 25, 2025
★★☆☆☆

Looking for alternatives

Can't recommend. We liked the table management demo but real-world performance is poor. system crashes during peak hours constantly.

👍 Pros

- Happy hour pricing
- Delivery integration

👎 Cons

- Setup took longer than expected
- Data loss after updates
- Integration failures with third-party apps
- Payment terminal disconnects

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Laura Davis 👑
Jul 17, 2025
★★★★★

Worth every penny

The menu customization feature alone pays for itself. Add in waitlist management and it's a no-brainer for any restaurant.

👍 Pros

- Real-time reporting
- Modifier handling
- Course firing

👎 Cons

- None so far

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Henry Russell 👑
Jul 17, 2025
★★★★☆

Works great for us

Good system, good support. The reservation system is what sold us. Would love to see better integration options are limited in future updates.

👍 Pros

- Menu customization
- Loyalty program
- Guest profiles

👎 Cons

- Reporting could be more detailed
- Integration options are limited

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Sandra Cooper 👑
Jul 17, 2025
★★★★☆

Recommended with caveats

We've been on UberEats for Merchants for 24 months. Does everything we need. split check feature is great, wish the the learning curve was steep was better.

👍 Pros

- Split check feature
- Reservation system
- Delivery integration
- Modifier handling
- Reliable

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Receipt customization is basic

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✓ Would recommend
Adam Flores 👑
Jul 10, 2025
★★★★★

Excellent POS system!

Five stars because they earned it. Been with UberEats for Merchants for 4 years. Every update makes the system better.

👍 Pros

- Kitchen display system
- Menu customization
- Guest profiles
- Affordable

👎 Cons

- None so far

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✓ Would recommend