📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Kevin Rogers 👑
Sep 26, 2025
★★★★☆

Happy with TouchBistro

Good POS for the price. online ordering integration is excellent. Lost a star because receipt customization is basic needs work. Would still recommend.

👍 Pros

- Menu customization
- Inventory tracking
- Course firing

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Nancy Sanders 👑
Sep 26, 2025
★☆☆☆☆

Don't make our mistake

Avoid TouchBistro. slow transaction processing from day one. Support is unresponsive. Cost us thousands in lost sales.

👍 Pros

- Kitchen display system
- Inventory tracking
- Kitchen printer routing

👎 Cons

- Reports showing incorrect data
- Data loss after updates
- Payment terminal disconnects

Was this helpful?
✓ Would recommend
Joyce Perez 👑
Sep 21, 2025
★★★★★

Perfect for our needs

Been using TouchBistro for 11 months now and couldn't be happier. The tip management is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Tip management
- Inventory tracking
- Reliable
- Affordable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
George Clark 👑
Sep 21, 2025
★★★★★

Worth every penny

Five stars because they earned it. Been with TouchBistro for 2 years. Every update makes the system better.

👍 Pros

- Staff scheduling
- Delivery integration
- Reliable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Helen Stewart 👑
Sep 21, 2025
★★★★☆

Reliable and functional

Four months in and TouchBistro is working well. Staff trained quickly on the tip management. Wish the learning curve was steep was included.

👍 Pros

- Split check feature
- Loyalty program
- Real-time reporting

👎 Cons

- The mobile app needs work

Was this helpful?
✓ Would recommend
Dennis Brown 👑
Sep 15, 2025
★★★★☆

Happy with TouchBistro

Does what it promises. The reservation system is particularly useful for our sports bar. Minor gripes but overall satisfied.

👍 Pros

- Loyalty program
- Delivery integration
- Course firing
- Affordable
- Quick setup

👎 Cons

- Setup took longer than expected
- Integration options are limited

Was this helpful?
✓ Would recommend
Brittany Kim 👑
Sep 15, 2025
★★★★☆

Solid choice overall

Does what it promises. The table management is particularly useful for our sports bar. Minor gripes but overall satisfied.

👍 Pros

- Online ordering integration
- Tip management
- Tableside ordering
- Kitchen printer routing
- Reliable

👎 Cons

- Offline mode is limited
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Raymond Wilson 👑
Sep 15, 2025
★★★★☆

Good value for money

Good POS for the price. tip management is excellent. Lost a star because offline mode is limited needs work. Would still recommend.

👍 Pros

- Menu customization
- Real-time reporting
- Modifier handling
- Easy to use
- Affordable

👎 Cons

- Hardware is a bit pricey

Was this helpful?
✓ Would recommend
Scott Patterson 👑
Sep 15, 2025
★★★★☆

Reliable and functional

Reliable and straightforward. Not the flashiest POS but online ordering integration and course firing work exactly as advertised.

👍 Pros

- Online ordering integration
- Delivery integration
- Tableside ordering
- Easy to use
- Affordable

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Offline mode is limited

Was this helpful?
✓ Would recommend
Steve Park ⭐
Sep 15, 2025
★★★★☆

Recommended with caveats

Overall very happy with TouchBistro. The happy hour pricing works great. Knocked off one star because hardware is a bit pricey, but nothing major.

👍 Pros

- Loyalty program
- Kitchen printer routing
- Reliable

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- Offline mode is limited

Was this helpful?
✓ Would recommend