📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Janet Park 👑
Oct 11, 2025
★★★★☆

Reliable and functional

Overall very happy with TouchBistro. The menu customization works great. Knocked off one star because hardware is a bit pricey, but nothing major.

👍 Pros

- Mobile ordering
- Real-time reporting
- Modifier handling
- Reliable

👎 Cons

- Customer support hours are limited

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✓ Would recommend
Tiffany Wright 👑
Oct 11, 2025
★★★★☆

Recommended with caveats

Four months in and TouchBistro is working well. Staff trained quickly on the staff scheduling. Wish the learning curve was steep was included.

👍 Pros

- Kitchen display system
- Menu customization
- Loyalty program
- Modifier handling
- Good support

👎 Cons

- The learning curve was steep
- Integration options are limited

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✓ Would recommend
Melissa Murphy 👑
Oct 11, 2025
★★★☆☆

Some pros, some cons

Average POS system. Does the basics fine. online ordering integration works well but credit card processing failures has been frustrating. Considering options.

👍 Pros

- Online ordering integration
- Inventory tracking
- Tableside ordering

👎 Cons

- Customer support hours are limited
- Offline mode is limited

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✓ Would recommend
Raymond Wilson 👑
Oct 7, 2025
★★★★★

Finally found the right POS

Owner of coffee shop here. TouchBistro has been rock solid for 4 years. Support team is responsive and actually helpful.

👍 Pros

- Reservation system
- Loyalty program
- Tableside ordering
- Affordable

👎 Cons

- None so far

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Amy Simmons 👑
Oct 7, 2025
★★★★★

Best decision for our business

Switched from Aloha to TouchBistro last year. Best decision we made. tip management and course firing have streamlined our entire operation.

👍 Pros

- Online ordering integration
- Menu customization
- Inventory tracking
- Mobile ordering
- Delivery integration

👎 Cons

- None so far

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✓ Would recommend
Kyle Ross 👑
Oct 7, 2025
★★★★☆

Great system with minor issues

Solid POS system. tip management is excellent, modifier handling could use some improvement. Still recommend for coffee shop.

👍 Pros

- Tip management
- Reservation system
- Loyalty program
- Modifier handling
- Course firing

👎 Cons

- Offline mode is limited
- Receipt customization is basic

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Willie Long 👑
Oct 7, 2025
★★★★☆

Works great for us

Four months in and TouchBistro is working well. Staff trained quickly on the staff scheduling. Wish receipt customization is basic was included.

👍 Pros

- Menu customization
- Split check feature
- Happy hour pricing
- Guest profiles
- Modern interface

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Marie Adams 👑
Sep 26, 2025
★★★★★

Outstanding product

Our bistro does 200+ transactions daily. TouchBistro never skips a beat. split check feature saves us hours every week.

👍 Pros

- Table management
- Online ordering integration
- Menu customization
- Loyalty program
- Real-time reporting

👎 Cons

- None so far

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✓ Would recommend
Heather Stewart 👑
Sep 26, 2025
★★★★★

Worth every penny

Switched from pen and paper to TouchBistro last year. Best decision we made. staff scheduling and course firing have streamlined our entire operation.

👍 Pros

- Inventory tracking
- Loyalty program
- Course firing
- Easy to use
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Kenneth Scott 👑
Sep 26, 2025
★★★★★

Perfect for our needs

Five stars because they earned it. Been with TouchBistro for 1 years. Every update makes the system better.

👍 Pros

- Staff scheduling
- Real-time reporting
- Kitchen printer routing

👎 Cons

- None so far

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✓ Would recommend