📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Sarah Martinez ⭐
Oct 20, 2025
★★★★★

Love this system

Hands down the best POS for food truck. We've tried Square and Toast before settling on TouchBistro. Much better fit for our needs.

👍 Pros

- Online ordering integration
- Reservation system
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Nancy Lewis 👑
Oct 20, 2025
★★★★☆

Solid choice overall

Good system, good support. The table management is what sold us. Would love to see better hardware is a bit pricey in future updates.

👍 Pros

- Online ordering integration
- Tip management
- Guest profiles
- Quick setup

👎 Cons

- Offline mode is limited
- Integration options are limited

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✓ Would recommend
Betty Hamilton 👑
Oct 20, 2025
★★★★☆

Mostly satisfied

Four months in and TouchBistro is working well. Staff trained quickly on the tip management. Wish hardware is a bit pricey was included.

👍 Pros

- Split check feature
- Inventory tracking
- Tableside ordering

👎 Cons

- The mobile app needs work

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✓ Would recommend
Robert Thompson 🌱
Oct 20, 2025
★★★☆☆

Mixed feelings

We use TouchBistro for our sports bar. online ordering integration is useful. However, system crashes during peak hours has caused headaches. Looking at alternatives.

👍 Pros

- Loyalty program
- Easy to use

👎 Cons

- Customer support hours are limited
- Integration options are limited

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✓ Would recommend
Karen Lewis 👑
Oct 16, 2025
★★★★★

Highly recommend TouchBistro

Coming from an old-school register, TouchBistro was a game changer. Easy setup, great training, and the menu customization is fantastic.

👍 Pros

- Menu customization
- Reservation system
- Staff scheduling
- Affordable

👎 Cons

- None so far

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Peter Stewart 👑
Oct 16, 2025
★★★★★

Game changer for us

Coming from an old-school register, TouchBistro was a game changer. Easy setup, great training, and the reservation system is fantastic.

👍 Pros

- Online ordering integration
- Happy hour pricing
- Mobile ordering

👎 Cons

- None so far

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✓ Would recommend
Amy Kim 👑
Oct 16, 2025
★★★★☆

Good value for money

Four stars because there's always room for improvement. That said, TouchBistro handles our sports bar well. happy hour pricing is a highlight.

👍 Pros

- Happy hour pricing
- Tableside ordering
- Kitchen printer routing
- Modifier handling

👎 Cons

- Setup took longer than expected
- Integration options are limited

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Jessica Campbell 👑
Oct 16, 2025
★★★★☆

Good POS, room to improve

Happy with our purchase. TouchBistro runs our brewery smoothly. The menu customization took some getting used to but works well now.

👍 Pros

- Happy hour pricing
- Mobile ordering
- Kitchen printer routing

👎 Cons

- The learning curve was steep

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Jessica Campbell 👑
Oct 11, 2025
★★★★★

Outstanding product

Our accountant loves the online ordering integration. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Table management
- Tip management
- Split check feature
- Loyalty program

👎 Cons

- None so far

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Donna Ramos 👑
Oct 11, 2025
★★★★☆

Recommended with caveats

Reliable and straightforward. Not the flashiest POS but online ordering integration and waitlist management work exactly as advertised.

👍 Pros

- Split check feature
- Modifier handling
- Course firing
- Affordable
- Quick setup

👎 Cons

- Some features require add-ons

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✓ Would recommend