📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Henry Russell 👑
3w ago
★★★★★

Best decision for our business

Five stars because they earned it. Been with TouchBistro for 1 years. Every update makes the system better.

👍 Pros

- Table management
- Delivery integration
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Marie Adams 👑
3w ago
★★★★★

Highly recommend TouchBistro

Implemented TouchBistro across all 8 locations. Consistent performance and the menu customization makes multi-store management easy.

👍 Pros

- Online ordering integration
- Affordable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Tom Barnes 👑
3w ago
★★★★★

Finally found the right POS

Been using TouchBistro for 11 months now and couldn't be happier. The inventory tracking is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Table management
- Tip management
- Real-time reporting
- Waitlist management
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Diane Adams 👑
3w ago
★★★★★

Perfect for our needs

The tip management feature alone pays for itself. Add in real-time reporting and it's a no-brainer for any bistro.

👍 Pros

- Reservation system
- Real-time reporting
- Delivery integration
- Course firing
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Susan Collins 👑
3w ago
★★★★☆

Recommended with caveats

Does what it promises. The happy hour pricing is particularly useful for our bistro. Minor gripes but overall satisfied.

👍 Pros

- Kitchen display system
- Staff scheduling
- Modern interface

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep
- Receipt customization is basic

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✓ Would recommend
Nicole Young 👑
3w ago
★★☆☆☆

Looking for alternatives

Disappointing experience with TouchBistro. The inventory tracking rarely works as advertised. credit card processing failures has cost us customers.

👍 Pros

- Staff scheduling
- Affordable

👎 Cons

- Receipt customization is basic
- Integration options are limited
- Slow transaction processing

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✓ Would recommend
Amanda Foster ⭐
Oct 31, 2025
★★★★★

Outstanding product

Been using TouchBistro for 24 months now and couldn't be happier. The online ordering integration is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Table management
- Affordable
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Elizabeth Mitchell 👑
Oct 31, 2025
★★★★★

Outstanding product

Five stars because they earned it. Been with TouchBistro for 4 years. Every update makes the system better.

👍 Pros

- Kitchen display system
- Mobile ordering
- Waitlist management
- Good support

👎 Cons

- None so far

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✓ Would recommend
Rachel Rivera 👑
Oct 31, 2025
★★★★★

Perfect for our needs

Implemented TouchBistro across all 3 locations. Consistent performance and the inventory tracking makes multi-store management easy.

👍 Pros

- Tip management
- Delivery integration
- Modifier handling
- Course firing
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Patrick Hughes 👑
Oct 31, 2025
★★★★★

Excellent POS system!

If you're on the fence about TouchBistro, just do it. We were hesitant at first but the split check feature and modifier handling won us over.

👍 Pros

- Tip management
- Reservation system
- Waitlist management
- Guest profiles

👎 Cons

- None so far

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✓ Would recommend