📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Samantha Green 👑
1w ago
★★★★☆

Good value for money

Good system, good support. The happy hour pricing is what sold us. Would love to see better the mobile app needs work in future updates.

👍 Pros

- Tip management
- Staff scheduling
- Waitlist management
- Reliable

👎 Cons

- Hardware is a bit pricey

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Nancy Jenkins 👑
1w ago
★★★★☆

Mostly satisfied

Does what it promises. The menu customization is particularly useful for our brewery. Minor gripes but overall satisfied.

👍 Pros

- Kitchen display system
- Kitchen printer routing
- Modifier handling
- Affordable

👎 Cons

- Hardware is a bit pricey
- Receipt customization is basic

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Angela Reed 👑
1w ago
★★★★☆

Solid choice overall

We've been on TouchBistro for 20 months. Does everything we need. online ordering integration is great, wish the customer support hours are limited was better.

👍 Pros

- Mobile ordering
- Kitchen printer routing
- Modifier handling
- Waitlist management

👎 Cons

- The mobile app needs work
- Offline mode is limited

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Frances Russell 👑
2w ago
★★★★★

Game changer for us

Switched from our old register to TouchBistro last year. Best decision we made. happy hour pricing and course firing have streamlined our entire operation.

👍 Pros

- Inventory tracking
- Loyalty program
- Modifier handling

👎 Cons

- None so far

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Jessica Campbell 👑
2w ago
★★★★☆

Does the job well

Overall very happy with TouchBistro. The staff scheduling works great. Knocked off one star because the learning curve was steep, but nothing major.

👍 Pros

- Menu customization
- Staff scheduling
- Reliable

👎 Cons

- Reporting could be more detailed
- Offline mode is limited

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Rebecca Anderson 👑
2w ago
★★★★☆

Mostly satisfied

Great inventory tracking, decent delivery integration. Support could be faster but they do resolve issues. Good value for a food truck.

👍 Pros

- Reservation system
- Mobile ordering
- Waitlist management
- Good support
- Modern interface

👎 Cons

- Integration options are limited

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Jessica Price 👑
2w ago
★★★★★

Game changer for us

Quick service, reliable hardware, excellent menu customization. What more could you ask for? Been a customer for 3 years.

👍 Pros

- Happy hour pricing
- Mobile ordering
- Delivery integration

👎 Cons

- None so far

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Eugene Rogers 👑
3w ago
★★★★★

Love this system

Switched from a competitor system to TouchBistro last year. Best decision we made. online ordering integration and tableside ordering have streamlined our entire operation.

👍 Pros

- Kitchen printer routing
- Course firing
- Easy to use
- Reliable

👎 Cons

- None so far

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Melissa Murphy 👑
3w ago
★★★★★

Exceeded expectations

Implemented TouchBistro across all 3 locations. Consistent performance and the reservation system makes multi-store management easy.

👍 Pros

- Split check feature
- Loyalty program
- Course firing
- Waitlist management
- Modern interface

👎 Cons

- None so far

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Eric White 👑
3w ago
★★★☆☆

Room for improvement

Middle of the road. TouchBistro works for basic pizzeria needs. If you need advanced split check feature, look elsewhere.

👍 Pros

- Table management
- Quick setup

👎 Cons

- Hardware is a bit pricey

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✓ Would recommend