📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Lisa Nelson 👑
Feb 2, 2023
★★★★★

Exceeded expectations

Switched from Square to TouchBistro last year. Best decision we made. menu customization and waitlist management have streamlined our entire operation.

👍 Pros

- Inventory tracking
- Waitlist management
- Guest profiles
- Quick setup

👎 Cons

- None so far

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Michelle Chen 👑
Feb 2, 2023
★★★★☆

Does the job well

Four stars because there's always room for improvement. That said, TouchBistro handles our food truck well. online ordering integration is a highlight.

👍 Pros

- Loyalty program
- Course firing
- Waitlist management

👎 Cons

- Setup took longer than expected
- The learning curve was steep

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Amanda Scott 👑
Jan 12, 2023
★★★★★

Excellent POS system!

Quick service, reliable hardware, excellent table management. What more could you ask for? Been a customer for 4 years.

👍 Pros

- Tip management
- Inventory tracking
- Staff scheduling
- Mobile ordering
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Nancy Lewis 👑
Jan 12, 2023
★★☆☆☆

Would not recommend

Can't recommend. We liked the online ordering integration demo but real-world performance is poor. inventory sync issues between locations constantly.

👍 Pros

- Staff scheduling

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Receipt customization is basic
- Slow transaction processing
- Integration failures with third-party apps

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David Kim ⭐
Dec 21, 2022
★★★★★

Excellent POS system!

We run a busy sports bar and TouchBistro handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Reservation system
- Inventory tracking
- Affordable

👎 Cons

- None so far

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Jerry Rivera 👑
Dec 21, 2022
★★★★★

Highly recommend TouchBistro

If you're on the fence about TouchBistro, just do it. We were hesitant at first but the online ordering integration and delivery integration won us over.

👍 Pros

- Kitchen display system
- Course firing
- Affordable

👎 Cons

- None so far

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Heather Brooks 👑
Nov 29, 2022
★★★★★

Exceeded expectations

Coming from an old-school register, TouchBistro was a game changer. Easy setup, great training, and the reservation system is fantastic.

👍 Pros

- Online ordering integration
- Tableside ordering
- Waitlist management
- Quick setup

👎 Cons

- None so far

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Ashley Graham 👑
Nov 29, 2022
★★★★☆

Great system with minor issues

Does what it promises. The reservation system is particularly useful for our sushi restaurant. Minor gripes but overall satisfied.

👍 Pros

- Table management
- Online ordering integration
- Real-time reporting
- Course firing
- Guest profiles

👎 Cons

- Setup took longer than expected

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Maria Butler 👑
Nov 29, 2022
★★★★☆

Recommended with caveats

Happy with our purchase. TouchBistro runs our pizzeria smoothly. The split check feature took some getting used to but works well now.

👍 Pros

- Split check feature
- Inventory tracking
- Delivery integration
- Quick setup

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Receipt customization is basic

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Sandra Taylor 👑
Nov 29, 2022
★★★★☆

Does the job well

Overall very happy with TouchBistro. The tip management works great. Knocked off one star because receipt customization is basic, but nothing major.

👍 Pros

- Happy hour pricing
- Real-time reporting
- Course firing
- Reliable
- Modern interface

👎 Cons

- Receipt customization is basic

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✓ Would recommend