📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Jennifer Carter 👑
Apr 6, 2023
★★★★★

Perfect for our needs

Implemented TouchBistro across all 8 locations. Consistent performance and the staff scheduling makes multi-store management easy.

👍 Pros

- Table management
- Mobile ordering
- Loyalty program
- Delivery integration
- Kitchen printer routing

👎 Cons

- None so far

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Nicole Thompson 👑
Apr 6, 2023
★★★★★

Perfect for our needs

We run a busy bistro and TouchBistro handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Menu customization
- Staff scheduling
- Delivery integration
- Kitchen printer routing
- Guest profiles

👎 Cons

- None so far

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✓ Would recommend
Scott Anderson 👑
Apr 6, 2023
★★★★☆

Great system with minor issues

Happy with our purchase. TouchBistro runs our sports bar smoothly. The table management took some getting used to but works well now.

👍 Pros

- Kitchen display system
- Online ordering integration
- Mobile ordering
- Real-time reporting
- Tableside ordering

👎 Cons

- The learning curve was steep
- Offline mode is limited

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Tiffany Adams 👑
Apr 6, 2023
★★★☆☆

Has potential

Functional but underwhelming. reservation system sold us on TouchBistro but the reality of integration failures with third-party apps wasn't mentioned in sales.

👍 Pros

- Quick setup

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Customer support hours are limited

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Diana Brooks 👑
Feb 23, 2023
★★★★★

Best decision for our business

Quick service, reliable hardware, excellent menu customization. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Reservation system
- Staff scheduling
- Happy hour pricing
- Mobile ordering
- Delivery integration

👎 Cons

- None so far

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Ann Harris 👑
Feb 23, 2023
★★★★★

Best decision for our business

Quick service, reliable hardware, excellent staff scheduling. What more could you ask for? Been a customer for 4 years.

👍 Pros

- Mobile ordering
- Easy to use
- Affordable
- Modern interface
- Quick setup

👎 Cons

- None so far

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Luis King 👑
Feb 23, 2023
★★★★★

Finally found the right POS

Owner of bar here. TouchBistro has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Happy hour pricing
- Mobile ordering
- Delivery integration
- Modifier handling

👎 Cons

- None so far

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Raymond Sullivan 👑
Feb 23, 2023
★★★★☆

Recommended with caveats

Happy with our purchase. TouchBistro runs our brewery smoothly. The tip management took some getting used to but works well now.

👍 Pros

- Menu customization
- Loyalty program
- Easy to use
- Modern interface

👎 Cons

- Hardware is a bit pricey

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Heather Stewart 👑
Feb 23, 2023
★★★★☆

Reliable and functional

Overall very happy with TouchBistro. The reservation system works great. Knocked off one star because the mobile app needs work, but nothing major.

👍 Pros

- Menu customization
- Course firing
- Reliable
- Modern interface

👎 Cons

- Customer support hours are limited
- Offline mode is limited

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Jack Henderson 👑
Feb 2, 2023
★★★★★

Worth every penny

Implemented TouchBistro across all 8 locations. Consistent performance and the happy hour pricing makes multi-store management easy.

👍 Pros

- Online ordering integration
- Tip management
- Kitchen printer routing
- Modifier handling
- Modern interface

👎 Cons

- None so far

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✓ Would recommend