📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Sandra Cooper 👑
Aug 23, 2023
★★★★★

Worth every penny

Owner of sports bar here. TouchBistro has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Tip management
- Loyalty program
- Real-time reporting
- Kitchen printer routing

👎 Cons

- None so far

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James Sanders 👑
Aug 23, 2023
★★★★★

Finally found the right POS

Owner of fast casual spot here. TouchBistro has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Tip management
- Staff scheduling
- Loyalty program

👎 Cons

- None so far

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Stephanie Hill 👑
Aug 23, 2023
★★★★☆

Does the job well

Overall very happy with TouchBistro. The inventory tracking works great. Knocked off one star because offline mode is limited, but nothing major.

👍 Pros

- Kitchen display system
- Online ordering integration
- Waitlist management
- Guest profiles

👎 Cons

- Some features require add-ons
- The learning curve was steep

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Raymond Henderson 👑
Aug 23, 2023
★★☆☆☆

Looking for alternatives

Two stars because it occasionally works. slow transaction processing is a constant battle. Support takes days to respond.

👍 Pros

- Inventory tracking
- Mobile ordering
- Kitchen printer routing

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Data loss after updates

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Susan Moore 👑
Aug 4, 2023
★★★★★

Worth every penny

Owner of sports bar here. TouchBistro has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Menu customization
- Tableside ordering
- Good support

👎 Cons

- None so far

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Catherine Kim 👑
Aug 4, 2023
★★★★☆

Recommended with caveats

Happy with our purchase. TouchBistro runs our cafe smoothly. The inventory tracking took some getting used to but works well now.

👍 Pros

- Online ordering integration
- Menu customization
- Inventory tracking
- Staff scheduling

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- The learning curve was steep

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Nancy Park 👑
Aug 4, 2023
★★★★☆

Happy with TouchBistro

Four months in and TouchBistro is working well. Staff trained quickly on the inventory tracking. Wish integration options are limited was included.

👍 Pros

- Mobile ordering
- Course firing
- Easy to use
- Good support

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Receipt customization is basic

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Frances Chen 👑
Jul 15, 2023
★★★★★

Perfect for our needs

Family bar for 30 years. TouchBistro modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Inventory tracking
- Real-time reporting
- Delivery integration
- Easy to use

👎 Cons

- None so far

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Susan Moore 👑
Jul 15, 2023
★★★★★

Highly recommend TouchBistro

Our accountant loves the staff scheduling. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Tip management
- Kitchen printer routing
- Modifier handling

👎 Cons

- None so far

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Tiffany Wright 👑
Jul 15, 2023
★★★★☆

Solid choice overall

Reliable and straightforward. Not the flashiest POS but table management and waitlist management work exactly as advertised.

👍 Pros

- Table management
- Inventory tracking
- Reliable

👎 Cons

- Receipt customization is basic

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✓ Would recommend