📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Amy Kim 👑
Nov 23, 2023
★★★★☆

Works great for us

Four stars because there's always room for improvement. That said, TouchBistro handles our coffee shop well. table management is a highlight.

👍 Pros

- Menu customization
- Inventory tracking
- Happy hour pricing
- Kitchen printer routing
- Modern interface

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Customer support hours are limited

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Rachel Johnson 👑
Nov 23, 2023
★★★★☆

Happy with TouchBistro

Four stars because there's always room for improvement. That said, TouchBistro handles our sushi restaurant well. happy hour pricing is a highlight.

👍 Pros

- Table management
- Menu customization
- Tip management
- Kitchen printer routing

👎 Cons

- Receipt customization is basic

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Sandra Taylor 👑
Nov 23, 2023
★★★★☆

Happy with TouchBistro

Overall very happy with TouchBistro. The inventory tracking works great. Knocked off one star because the mobile app needs work, but nothing major.

👍 Pros

- Tip management
- Happy hour pricing
- Real-time reporting
- Delivery integration
- Tableside ordering

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons

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Adam Bennett 👑
Nov 23, 2023
★★★☆☆

Decent but frustrating

Three stars because it's neither great nor terrible. TouchBistro handles transactions fine but integration failures with third-party apps is a real problem.

👍 Pros

- Table management
- Real-time reporting
- Easy to use

👎 Cons

- Some features require add-ons
- Customer support hours are limited

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Nancy Sanders 👑
Nov 23, 2023
★★★☆☆

Not bad, not great

Average POS system. Does the basics fine. table management works well but slow transaction processing has been frustrating. Considering options.

👍 Pros

- Real-time reporting

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited

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Tyler King 👑
Nov 23, 2023
★★★☆☆

Not bad, not great

Average POS system. Does the basics fine. happy hour pricing works well but login issues for staff has been frustrating. Considering options.

👍 Pros

- Loyalty program
- Guest profiles
- Easy to use

👎 Cons

- Hardware is a bit pricey

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Heather Brooks 👑
Nov 5, 2023
★★★★★

Finally found the right POS

Been using TouchBistro for 6 months now and couldn't be happier. The inventory tracking is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Split check feature
- Inventory tracking
- Delivery integration
- Good support

👎 Cons

- None so far

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Justin Young 👑
Nov 5, 2023
★★★★★

Excellent POS system!

The online ordering integration feature alone pays for itself. Add in tableside ordering and it's a no-brainer for any coffee shop.

👍 Pros

- Happy hour pricing
- Loyalty program
- Tableside ordering
- Waitlist management
- Affordable

👎 Cons

- None so far

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Lauren Butler 👑
Oct 18, 2023
★★★★★

Exceeded expectations

Five stars because they earned it. Been with TouchBistro for 2 years. Every update makes the system better.

👍 Pros

- Tip management
- Reservation system
- Guest profiles
- Quick setup

👎 Cons

- None so far

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Joyce Barnes 👑
Oct 18, 2023
★★★★★

Finally found the right POS

Hands down the best POS for fine dining establishment. We've tried Square and Toast before settling on TouchBistro. Much better fit for our needs.

👍 Pros

- Menu customization
- Staff scheduling
- Waitlist management
- Easy to use

👎 Cons

- None so far

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✓ Would recommend