📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Nicole Adams ⭐
1w ago
★★★★★

Exceeded expectations

If you're on the fence about TouchBistro, just do it. We were hesitant at first but the reservation system and kitchen printer routing won us over.

👍 Pros

- Inventory tracking
- Happy hour pricing
- Easy to use
- Reliable

👎 Cons

- None so far

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Helen Martinez 👑
1w ago
★★★★★

Game changer for us

Family coffee shop for 30 years. TouchBistro modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Online ordering integration
- Staff scheduling
- Course firing
- Waitlist management

👎 Cons

- None so far

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Brenda Walker 👑
1w ago
★★★★☆

Mostly satisfied

Good system, good support. The online ordering integration is what sold us. Would love to see better hardware is a bit pricey in future updates.

👍 Pros

- Split check feature
- Staff scheduling
- Waitlist management
- Affordable

👎 Cons

- Hardware is a bit pricey
- Integration options are limited

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Kimberly Anderson 👑
1w ago
★★★☆☆

It's okay

It works, but that's about it. staff scheduling is decent. We expected more from loyalty program based on the demos.

👍 Pros

- Tableside ordering
- Guest profiles

👎 Cons

- Some features require add-ons
- Customer support hours are limited

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Sandra Taylor 👑
1w ago
★★★☆☆

Some pros, some cons

Mixed feelings about TouchBistro. The table management is great but we've had issues with reports showing incorrect data. Support helped eventually.

👍 Pros

- Waitlist management
- Reliable

👎 Cons

- The mobile app needs work
- Offline mode is limited
- Receipt customization is basic

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Joyce Davis 👑
1w ago
★★★★★

Best decision for our business

Our accountant loves the reservation system. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Tip management
- Kitchen printer routing
- Easy to use
- Modern interface
- Quick setup

👎 Cons

- None so far

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Sharon Foster 👑
1w ago
★★★★★

Outstanding product

The happy hour pricing feature alone pays for itself. Add in course firing and it's a no-brainer for any pizzeria.

👍 Pros

- Online ordering integration
- Split check feature
- Delivery integration
- Reliable

👎 Cons

- None so far

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James Park 👑
1w ago
★★★★☆

Solid choice overall

Reliable and straightforward. Not the flashiest POS but tip management and real-time reporting work exactly as advertised.

👍 Pros

- Kitchen printer routing
- Modifier handling
- Waitlist management
- Guest profiles

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited

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Raymond Chen 👑
1w ago
★★★★★

Game changer for us

Third POS system we've tried. Finally found the right one with TouchBistro. The menu customization alone was worth the switch.

👍 Pros

- Table management
- Kitchen display system
- Delivery integration
- Tableside ordering
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Nicole Thompson 👑
1w ago
★★★★★

Outstanding product

Quick service, reliable hardware, excellent staff scheduling. What more could you ask for? Been a customer for 1 years.

👍 Pros

- Menu customization
- Loyalty program
- Real-time reporting
- Delivery integration
- Course firing

👎 Cons

- None so far

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✓ Would recommend