📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Rebecca OBrien 👑
Jun 25, 2024
★★★★☆

Good POS, room to improve

Four stars because there's always room for improvement. That said, TouchBistro handles our fast casual spot well. online ordering integration is a highlight.

👍 Pros

- Kitchen display system
- Easy to use
- Reliable
- Affordable
- Modern interface

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Eric Sanders 👑
Jun 10, 2024
★★★★★

Outstanding product

Quick service, reliable hardware, excellent tip management. What more could you ask for? Been a customer for 4 years.

👍 Pros

- Menu customization
- Tableside ordering
- Course firing
- Easy to use
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Rachel Rivera 👑
Jun 10, 2024
★★★★☆

Solid choice overall

Overall very happy with TouchBistro. The online ordering integration works great. Knocked off one star because offline mode is limited, but nothing major.

👍 Pros

- Online ordering integration
- Reservation system
- Delivery integration
- Good support
- Modern interface

👎 Cons

- Setup took longer than expected
- Integration options are limited

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✓ Would recommend
Harold Mitchell 👑
Jun 10, 2024
★★★★☆

Great system with minor issues

Overall very happy with TouchBistro. The split check feature works great. Knocked off one star because reporting could be more detailed, but nothing major.

👍 Pros

- Online ordering integration
- Split check feature
- Reservation system
- Easy to use

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Offline mode is limited

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✓ Would recommend
Diane Myers 👑
May 26, 2024
★★★★★

Love this system

Family diner for 30 years. TouchBistro modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Kitchen display system
- Reservation system
- Modifier handling

👎 Cons

- None so far

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✓ Would recommend
Luis King 👑
May 26, 2024
★★★☆☆

Room for improvement

Middle of the road. TouchBistro works for basic fine dining establishment needs. If you need advanced table management, look elsewhere.

👍 Pros

- Guest profiles
- Reliable

👎 Cons

- Some features require add-ons
- Offline mode is limited

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✓ Would recommend
Brenda Lewis 👑
May 10, 2024
★★★★☆

Great system with minor issues

Upgraded from their older system. Big improvement in table management. Still working out some kinks with some features require add-ons.

👍 Pros

- Table management
- Online ordering integration
- Tip management
- Mobile ordering
- Good support

👎 Cons

- Customer support hours are limited
- Receipt customization is basic

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✓ Would recommend
Megan Foster 👑
May 10, 2024
★★★★☆

Does the job well

Great online ordering integration, decent guest profiles. Support could be faster but they do resolve issues. Good value for a food truck.

👍 Pros

- Inventory tracking
- Real-time reporting
- Tableside ordering
- Guest profiles
- Affordable

👎 Cons

- Some features require add-ons
- Offline mode is limited

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✓ Would recommend
Laura Jackson 👑
May 10, 2024
★★★☆☆

Room for improvement

Average POS system. Does the basics fine. inventory tracking works well but system crashes during peak hours has been frustrating. Considering options.

👍 Pros

- Staff scheduling
- Good support
- Modern interface

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Offline mode is limited

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✓ Would recommend
Diane Adams 👑
Apr 24, 2024
★★★★★

Highly recommend TouchBistro

Implemented TouchBistro across all 2 locations. Consistent performance and the inventory tracking makes multi-store management easy.

👍 Pros

- Menu customization
- Delivery integration
- Quick setup

👎 Cons

- None so far

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✓ Would recommend