📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Joyce Chen 👑
Jul 10, 2024
★★★★★

Exceeded expectations

Owner of sushi restaurant here. TouchBistro has been rock solid for 3 years. Support team is responsive and actually helpful.

👍 Pros

- Kitchen display system
- Inventory tracking
- Quick setup

👎 Cons

- None so far

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Ann Zhang 👑
Jul 10, 2024
★★★★★

Excellent POS system!

Switched from Toast to TouchBistro last year. Best decision we made. online ordering integration and waitlist management have streamlined our entire operation.

👍 Pros

- Delivery integration
- Guest profiles
- Easy to use
- Good support

👎 Cons

- None so far

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✓ Would recommend
Rebecca Anderson 👑
Jul 10, 2024
★★★★☆

Does the job well

Solid POS system. menu customization is excellent, kitchen printer routing could use some improvement. Still recommend for sushi restaurant.

👍 Pros

- Online ordering integration
- Kitchen printer routing
- Modifier handling

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Amber Reed 👑
Jul 10, 2024
★★★★☆

Recommended with caveats

Overall very happy with TouchBistro. The menu customization works great. Knocked off one star because receipt customization is basic, but nothing major.

👍 Pros

- Tip management
- Happy hour pricing
- Guest profiles
- Affordable

👎 Cons

- Hardware is a bit pricey

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Tyler King 👑
Jun 25, 2024
★★★★★

Finally found the right POS

Five stars because they earned it. Been with TouchBistro for 2 years. Every update makes the system better.

👍 Pros

- Online ordering integration
- Delivery integration
- Waitlist management
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Harold Mitchell 👑
Jun 25, 2024
★★★★★

Game changer for us

Switched from Lightspeed to TouchBistro last year. Best decision we made. menu customization and kitchen printer routing have streamlined our entire operation.

👍 Pros

- Tip management
- Loyalty program
- Tableside ordering
- Good support
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Amber Foster 👑
Jun 25, 2024
★★★★★

Highly recommend TouchBistro

Been using TouchBistro for 7 months now and couldn't be happier. The reservation system is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Inventory tracking
- Mobile ordering
- Modern interface

👎 Cons

- None so far

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Chris Perez 👑
Jun 25, 2024
★★★★★

Outstanding product

Owner of sports bar here. TouchBistro has been rock solid for 3 years. Support team is responsive and actually helpful.

👍 Pros

- Delivery integration
- Course firing
- Waitlist management
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Frank Moore 👑
Jun 25, 2024
★★★★★

Best decision for our business

Five stars because they earned it. Been with TouchBistro for 5 years. Every update makes the system better.

👍 Pros

- Reservation system
- Delivery integration
- Tableside ordering

👎 Cons

- None so far

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✓ Would recommend
Justin Young 👑
Jun 25, 2024
★★★★☆

Reliable and functional

Upgraded from their older system. Big improvement in staff scheduling. Still working out some kinks with setup took longer than expected.

👍 Pros

- Tip management
- Happy hour pricing
- Course firing
- Guest profiles

👎 Cons

- Customer support hours are limited
- Integration options are limited

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✓ Would recommend