📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Lauren Butler 👑
Sep 6, 2024
★★★☆☆

Mixed feelings

We use TouchBistro for our bar. happy hour pricing is useful. However, printer connectivity problems has caused headaches. Looking at alternatives.

👍 Pros

- Waitlist management

👎 Cons

- Reporting could be more detailed
- Offline mode is limited
- Integration options are limited

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Donna Ramos 👑
Aug 23, 2024
★★★★★

Exceeded expectations

If you're on the fence about TouchBistro, just do it. We were hesitant at first but the kitchen display system and course firing won us over.

👍 Pros

- Tip management
- Happy hour pricing
- Course firing
- Good support

👎 Cons

- None so far

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✓ Would recommend
Kimberly Watson 👑
Aug 23, 2024
★★★★★

Worth every penny

Owner of fine dining establishment here. TouchBistro has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Split check feature
- Inventory tracking
- Mobile ordering
- Loyalty program
- Guest profiles

👎 Cons

- None so far

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Frances Chen 👑
Aug 23, 2024
★★★★☆

Does the job well

Reliable and straightforward. Not the flashiest POS but online ordering integration and kitchen printer routing work exactly as advertised.

👍 Pros

- Reservation system
- Delivery integration
- Kitchen printer routing
- Course firing
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Integration options are limited

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Nathan Garcia 👑
Aug 23, 2024
★★★☆☆

Decent but frustrating

Decent system with some frustrating limitations. reservation system is good. payment terminal disconnects makes me hesitant to fully recommend.

👍 Pros

- Reservation system
- Delivery integration
- Easy to use

👎 Cons

- Setup took longer than expected
- Receipt customization is basic
- Integration options are limited

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Diane Myers 👑
Aug 23, 2024
★★★☆☆

Has potential

Decent system with some frustrating limitations. menu customization is good. data loss after updates makes me hesitant to fully recommend.

👍 Pros

- Reservation system
- Good support
- Affordable

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Some features require add-ons

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Maria Butler 👑
Aug 9, 2024
★★★☆☆

Room for improvement

Middle of the road. TouchBistro works for basic food truck needs. If you need advanced online ordering integration, look elsewhere.

👍 Pros

- Staff scheduling
- Real-time reporting

👎 Cons

- The mobile app needs work
- Integration options are limited

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Chris Johnson 👑
Jul 25, 2024
★★★★★

Worth every penny

Been using TouchBistro for 22 months now and couldn't be happier. The inventory tracking is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Inventory tracking
- Happy hour pricing
- Mobile ordering
- Modifier handling
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Angela Long 👑
Jul 25, 2024
★★★★★

Highly recommend TouchBistro

Family sushi restaurant for 30 years. TouchBistro modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Tip management
- Reservation system
- Real-time reporting
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Jennifer Walsh ⭐
Jul 25, 2024
★★★★☆

Happy with TouchBistro

Happy with our purchase. TouchBistro runs our sushi restaurant smoothly. The kitchen display system took some getting used to but works well now.

👍 Pros

- Table management
- Menu customization
- Guest profiles
- Reliable
- Quick setup

👎 Cons

- Some features require add-ons
- Receipt customization is basic

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✓ Would recommend