📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Heather Brooks 👑
Sep 20, 2024
★★★★★

Perfect for our needs

If you're on the fence about TouchBistro, just do it. We were hesitant at first but the menu customization and waitlist management won us over.

👍 Pros

- Mobile ordering
- Real-time reporting
- Good support
- Quick setup

👎 Cons

- None so far

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Kevin Robinson 👑
Sep 20, 2024
★★★★★

Excellent POS system!

Five stars because they earned it. Been with TouchBistro for 4 years. Every update makes the system better.

👍 Pros

- Online ordering integration
- Menu customization
- Loyalty program
- Delivery integration
- Good support

👎 Cons

- None so far

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Tyler Morgan 👑
Sep 20, 2024
★★★★★

Perfect for our needs

Switched from Aloha to TouchBistro last year. Best decision we made. tip management and course firing have streamlined our entire operation.

👍 Pros

- Reservation system
- Inventory tracking
- Quick setup

👎 Cons

- None so far

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Margaret Rivera 👑
Sep 6, 2024
★★★★★

Perfect for our needs

We run a busy pizzeria and TouchBistro handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Happy hour pricing
- Delivery integration
- Easy to use

👎 Cons

- None so far

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Scott Adams 👑
Sep 6, 2024
★★★★☆

Good value for money

Good POS for the price. staff scheduling is excellent. Lost a star because the learning curve was steep needs work. Would still recommend.

👍 Pros

- Inventory tracking
- Mobile ordering
- Modern interface
- Quick setup

👎 Cons

- The mobile app needs work
- Integration options are limited

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Nancy Rogers 👑
Sep 6, 2024
★★★★☆

Great system with minor issues

We've been on TouchBistro for 14 months. Does everything we need. table management is great, wish the customer support hours are limited was better.

👍 Pros

- Table management
- Real-time reporting
- Modern interface
- Quick setup

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Integration options are limited

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Michelle Hughes 👑
Sep 6, 2024
★★★★☆

Works great for us

Four stars because there's always room for improvement. That said, TouchBistro handles our diner well. reservation system is a highlight.

👍 Pros

- Kitchen printer routing
- Course firing
- Guest profiles

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Customer support hours are limited

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Marcus Bradley 👑
Sep 6, 2024
★★★★☆

Good value for money

Reliable and straightforward. Not the flashiest POS but inventory tracking and kitchen printer routing work exactly as advertised.

👍 Pros

- Tip management
- Staff scheduling
- Real-time reporting

👎 Cons

- Setup took longer than expected
- Integration options are limited

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Eric Sanders 👑
Sep 6, 2024
★★★★☆

Reliable and functional

Overall very happy with TouchBistro. The happy hour pricing works great. Knocked off one star because receipt customization is basic, but nothing major.

👍 Pros

- Happy hour pricing
- Mobile ordering
- Delivery integration
- Course firing

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- The learning curve was steep

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Kyle Thomas 👑
Sep 6, 2024
★★★★☆

Mostly satisfied

Upgraded from their older system. Big improvement in table management. Still working out some kinks with reporting could be more detailed.

👍 Pros

- Split check feature
- Happy hour pricing
- Kitchen printer routing
- Modifier handling
- Good support

👎 Cons

- The learning curve was steep

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✓ Would recommend