📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Jessica Nelson 👑
Oct 30, 2024
★★★★☆

Reliable and functional

Good system, good support. The table management is what sold us. Would love to see better reporting could be more detailed in future updates.

👍 Pros

- Table management
- Modifier handling
- Waitlist management

👎 Cons

- Integration options are limited

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✓ Would recommend
Frank Price 👑
Oct 30, 2024
★★★★☆

Happy with TouchBistro

Overall very happy with TouchBistro. The staff scheduling works great. Knocked off one star because receipt customization is basic, but nothing major.

👍 Pros

- Tip management
- Course firing
- Reliable

👎 Cons

- The mobile app needs work
- Receipt customization is basic

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✓ Would recommend
Diane Myers 👑
Oct 30, 2024
★☆☆☆☆

Complete waste of money

One star is generous. printer connectivity problems every single day. Going back to our old system.

👍 Pros

- Menu customization
- Reservation system
- Kitchen printer routing

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Offline mode is limited
- Inventory sync issues between locations

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✓ Would recommend
Chris Hall 👑
Oct 17, 2024
★★★★★

Highly recommend TouchBistro

Switched from another POS to TouchBistro last year. Best decision we made. happy hour pricing and real-time reporting have streamlined our entire operation.

👍 Pros

- Reservation system
- Staff scheduling
- Good support

👎 Cons

- None so far

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✓ Would recommend
Raymond Henderson 👑
Oct 17, 2024
★★★★★

Best decision for our business

Implemented TouchBistro across all 4 locations. Consistent performance and the menu customization makes multi-store management easy.

👍 Pros

- Table management
- Menu customization
- Tip management
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Sandra Nguyen 👑
Oct 17, 2024
★★★★★

Worth every penny

Owner of diner here. TouchBistro has been rock solid for 4 years. Support team is responsive and actually helpful.

👍 Pros

- Online ordering integration
- Tableside ordering
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Kevin Robinson 👑
Oct 17, 2024
★★★★★

Best decision for our business

Implemented TouchBistro across all 6 locations. Consistent performance and the happy hour pricing makes multi-store management easy.

👍 Pros

- Online ordering integration
- Staff scheduling
- Guest profiles

👎 Cons

- None so far

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✓ Would recommend
Samantha Perry 👑
Oct 4, 2024
★★★★★

Best decision for our business

Third POS system we've tried. Finally found the right one with TouchBistro. The tip management alone was worth the switch.

👍 Pros

- Online ordering integration
- Split check feature
- Modifier handling
- Waitlist management

👎 Cons

- None so far

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✓ Would recommend
Jerry Davis 👑
Oct 4, 2024
★★★★★

Highly recommend TouchBistro

Family sports bar for 30 years. TouchBistro modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Modifier handling
- Course firing
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Scott Patterson 👑
Sep 20, 2024
★★★★★

Excellent POS system!

Our accountant loves the split check feature. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Table management
- Tip management
- Modifier handling
- Modern interface

👎 Cons

- None so far

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✓ Would recommend