📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Robert Garcia 👑
Dec 8, 2024
★★★★★

Perfect for our needs

Owner of food truck here. TouchBistro has been rock solid for 2 years. Support team is responsive and actually helpful.

👍 Pros

- Loyalty program
- Reliable
- Modern interface
- Quick setup

👎 Cons

- None so far

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Catherine Wilson 👑
Dec 8, 2024
★★★★★

Finally found the right POS

Switched from Aloha to TouchBistro last year. Best decision we made. happy hour pricing and delivery integration have streamlined our entire operation.

👍 Pros

- Reservation system
- Staff scheduling
- Happy hour pricing
- Kitchen printer routing
- Modifier handling

👎 Cons

- None so far

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Amy Reed 👑
Dec 8, 2024
★★★★☆

Works great for us

Happy with our purchase. TouchBistro runs our coffee shop smoothly. The table management took some getting used to but works well now.

👍 Pros

- Online ordering integration
- Inventory tracking
- Tableside ordering

👎 Cons

- Integration options are limited

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Marcus Johnson 🌱
Dec 8, 2024
★★★☆☆

Not bad, not great

Three stars because it's neither great nor terrible. TouchBistro handles transactions fine but login issues for staff is a real problem.

👍 Pros

- Real-time reporting
- Quick setup

👎 Cons

- Offline mode is limited

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Megan Foster 👑
Nov 25, 2024
★★★★☆

Works great for us

Good POS for the price. split check feature is excellent. Lost a star because the learning curve was steep needs work. Would still recommend.

👍 Pros

- Tip management
- Inventory tracking
- Loyalty program
- Delivery integration
- Tableside ordering

👎 Cons

- Hardware is a bit pricey

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Nancy Park 👑
Nov 12, 2024
★★★★★

Worth every penny

Five stars because they earned it. Been with TouchBistro for 2 years. Every update makes the system better.

👍 Pros

- Table management
- Good support
- Affordable

👎 Cons

- None so far

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Laura Jackson 👑
Nov 12, 2024
★★★★☆

Reliable and functional

Upgraded from their older system. Big improvement in reservation system. Still working out some kinks with integration options are limited.

👍 Pros

- Split check feature
- Staff scheduling
- Tableside ordering
- Course firing
- Modern interface

👎 Cons

- Setup took longer than expected
- Integration options are limited

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Carlos Jenkins 👑
Nov 12, 2024
★★★★☆

Good POS, room to improve

Four months in and TouchBistro is working well. Staff trained quickly on the kitchen display system. Wish reporting could be more detailed was included.

👍 Pros

- Staff scheduling
- Mobile ordering
- Tableside ordering
- Kitchen printer routing
- Course firing

👎 Cons

- Hardware is a bit pricey

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Angela Long 👑
Nov 12, 2024
★☆☆☆☆

Avoid at all costs

One star is generous. inventory sync issues between locations every single day. Going back to our old system.

👍 Pros

- Inventory tracking
- Waitlist management
- Quick setup

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Receipt customization is basic
- System crashes during peak hours
- Credit card processing failures

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Maria Butler 👑
Oct 30, 2024
★★★★★

Worth every penny

Third POS system we've tried. Finally found the right one with TouchBistro. The online ordering integration alone was worth the switch.

👍 Pros

- Reservation system
- Staff scheduling
- Easy to use
- Good support

👎 Cons

- None so far

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✓ Would recommend