📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Scott Reed 👑
Jan 1, 2025
★★★★★

Worth every penny

Hands down the best POS for bistro. We've tried Square and Toast before settling on TouchBistro. Much better fit for our needs.

👍 Pros

- Real-time reporting
- Tableside ordering
- Waitlist management

👎 Cons

- None so far

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Ashley Graham 👑
Jan 1, 2025
★★★★★

Finally found the right POS

Our sports bar does 200+ transactions daily. TouchBistro never skips a beat. online ordering integration saves us hours every week.

👍 Pros

- Tip management
- Waitlist management
- Good support
- Affordable
- Quick setup

👎 Cons

- None so far

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Henry Martin 👑
Jan 1, 2025
★★★★★

Best decision for our business

Family bar for 30 years. TouchBistro modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Split check feature
- Waitlist management
- Quick setup

👎 Cons

- None so far

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Carlos Rodriguez ⭐
Jan 1, 2025
★★★★☆

Happy with TouchBistro

Four stars because there's always room for improvement. That said, TouchBistro handles our bakery well. staff scheduling is a highlight.

👍 Pros

- Mobile ordering
- Course firing
- Quick setup

👎 Cons

- Setup took longer than expected
- Integration options are limited

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Nancy Park 👑
Jan 1, 2025
★★★★☆

Great system with minor issues

Does what it promises. The staff scheduling is particularly useful for our coffee shop. Minor gripes but overall satisfied.

👍 Pros

- Inventory tracking
- Waitlist management
- Guest profiles
- Quick setup

👎 Cons

- The learning curve was steep

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Paul Graham 👑
Jan 1, 2025
★★★★☆

Reliable and functional

Upgraded from their older system. Big improvement in staff scheduling. Still working out some kinks with the learning curve was steep.

👍 Pros

- Reservation system
- Mobile ordering
- Kitchen printer routing

👎 Cons

- Reporting could be more detailed
- Offline mode is limited
- Integration options are limited

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James Park 👑
Jan 1, 2025
★★★☆☆

Room for improvement

Three stars because it's neither great nor terrible. TouchBistro handles transactions fine but printer connectivity problems is a real problem.

👍 Pros

- Happy hour pricing

👎 Cons

- Customer support hours are limited

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Tyler King 👑
Dec 20, 2024
★★★★★

Love this system

Coming from an old-school register, TouchBistro was a game changer. Easy setup, great training, and the inventory tracking is fantastic.

👍 Pros

- Reservation system
- Tableside ordering
- Course firing
- Reliable
- Modern interface

👎 Cons

- None so far

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Raymond Henderson 👑
Dec 20, 2024
★★★★☆

Recommended with caveats

Four stars because there's always room for improvement. That said, TouchBistro handles our sushi restaurant well. staff scheduling is a highlight.

👍 Pros

- Reservation system
- Inventory tracking
- Real-time reporting
- Modifier handling
- Reliable

👎 Cons

- Hardware is a bit pricey
- Integration options are limited

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David Wright 👑
Dec 20, 2024
★★★★☆

Solid choice overall

Four months in and TouchBistro is working well. Staff trained quickly on the online ordering integration. Wish hardware is a bit pricey was included.

👍 Pros

- Table management
- Loyalty program
- Delivery integration
- Modern interface
- Quick setup

👎 Cons

- The mobile app needs work
- Customer support hours are limited
- Offline mode is limited

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✓ Would recommend