📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Kenneth Scott 👑
Feb 17, 2025
★★★★☆

Works great for us

Good POS for the price. online ordering integration is excellent. Lost a star because reporting could be more detailed needs work. Would still recommend.

👍 Pros

- Reservation system
- Mobile ordering
- Good support
- Reliable
- Quick setup

👎 Cons

- Setup took longer than expected
- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend
Jack Hall 👑
Feb 17, 2025
★★★☆☆

Decent but frustrating

Mixed feelings about TouchBistro. The kitchen display system is great but we've had issues with system crashes during peak hours. Support helped eventually.

👍 Pros

- Kitchen display system
- Kitchen printer routing
- Guest profiles

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep
- Customer support hours are limited

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✓ Would recommend
Carlos Hughes 👑
Feb 5, 2025
★★★★☆

Recommended with caveats

Reliable and straightforward. Not the flashiest POS but tip management and guest profiles work exactly as advertised.

👍 Pros

- Menu customization
- Tableside ordering
- Reliable

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons

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✓ Would recommend
Ruth Powell 👑
Feb 5, 2025
★★★★☆

Great system with minor issues

Solid POS system. staff scheduling is excellent, course firing could use some improvement. Still recommend for sports bar.

👍 Pros

- Kitchen display system
- Happy hour pricing
- Loyalty program
- Good support
- Modern interface

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Amy Kim 👑
Jan 25, 2025
★★★★★

Excellent POS system!

Implemented TouchBistro across all 5 locations. Consistent performance and the happy hour pricing makes multi-store management easy.

👍 Pros

- Kitchen display system
- Tip management
- Split check feature
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Elizabeth Green 👑
Jan 25, 2025
★★★☆☆

Decent but frustrating

It works, but that's about it. menu customization is decent. We expected more from waitlist management based on the demos.

👍 Pros

- Modern interface

👎 Cons

- The mobile app needs work

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✓ Would recommend
Maria Butler 👑
Jan 13, 2025
★★★★★

Highly recommend TouchBistro

Third POS system we've tried. Finally found the right one with TouchBistro. The table management alone was worth the switch.

👍 Pros

- Menu customization
- Mobile ordering
- Waitlist management
- Guest profiles
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Jerry Stewart 👑
Jan 13, 2025
★★★★★

Best decision for our business

Our fast casual spot does 200+ transactions daily. TouchBistro never skips a beat. kitchen display system saves us hours every week.

👍 Pros

- Delivery integration
- Kitchen printer routing
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Gregory Watson 👑
Jan 13, 2025
★★★☆☆

Has potential

Functional but underwhelming. reservation system sold us on TouchBistro but the reality of integration failures with third-party apps wasn't mentioned in sales.

👍 Pros

- Online ordering integration
- Inventory tracking

👎 Cons

- Customer support hours are limited

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✓ Would recommend
Jennifer Carter 👑
Jan 13, 2025
★★★☆☆

Average experience

Average POS system. Does the basics fine. inventory tracking works well but credit card processing failures has been frustrating. Considering options.

👍 Pros

- Quick setup

👎 Cons

- Integration options are limited

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✓ Would recommend