📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Diane Adams 👑
2d ago
★★★★☆

Good POS, room to improve

Solid POS system. tip management is excellent, kitchen printer routing could use some improvement. Still recommend for coffee shop.

👍 Pros

- Table management
- Mobile ordering
- Loyalty program

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- The learning curve was steep

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Dennis Cook 👑
2d ago
★★★☆☆

Some pros, some cons

Functional but underwhelming. split check feature sold us on TouchBistro but the reality of integration failures with third-party apps wasn't mentioned in sales.

👍 Pros

- Menu customization
- Inventory tracking
- Quick setup

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Kevin Watson 👑
2d ago
★☆☆☆☆

Complete waste of money

Do not buy. data loss after updates crashed during our busiest day. Support blamed our internet. It wasn't our internet.

👍 Pros

- Mobile ordering

👎 Cons

- System crashes during peak hours
- Reports showing incorrect data
- Slow transaction processing
- Data loss after updates
- Payment terminal disconnects

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✓ Would recommend
Brenda Park 👑
3d ago
★★★★☆

Recommended with caveats

Four stars because there's always room for improvement. That said, TouchBistro handles our pizzeria well. tip management is a highlight.

👍 Pros

- Online ordering integration
- Split check feature
- Reservation system
- Happy hour pricing
- Waitlist management

👎 Cons

- Customer support hours are limited
- Integration options are limited

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Paul Murphy 👑
3d ago
★★★☆☆

Some pros, some cons

Middle of the road. TouchBistro works for basic bistro needs. If you need advanced reservation system, look elsewhere.

👍 Pros

- Tableside ordering

👎 Cons

- Hardware is a bit pricey

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James Sanders 👑
4d ago
★★★★★

Game changer for us

The split check feature feature alone pays for itself. Add in guest profiles and it's a no-brainer for any restaurant.

👍 Pros

- Table management
- Tip management
- Course firing
- Guest profiles
- Modern interface

👎 Cons

- None so far

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Sandra Cooper 👑
4d ago
★★★★☆

Great system with minor issues

Great split check feature, decent guest profiles. Support could be faster but they do resolve issues. Good value for a pizzeria.

👍 Pros

- Tip management
- Staff scheduling
- Loyalty program
- Quick setup

👎 Cons

- Reporting could be more detailed
- Offline mode is limited
- Receipt customization is basic

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Jerry Green 👑
1w ago
★★★★★

Finally found the right POS

Quick service, reliable hardware, excellent online ordering integration. What more could you ask for? Been a customer for 1 years.

👍 Pros

- Split check feature
- Tableside ordering
- Easy to use
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Michelle Reed 👑
1w ago
★★★★☆

Good POS, room to improve

Good POS for the price. table management is excellent. Lost a star because the mobile app needs work needs work. Would still recommend.

👍 Pros

- Table management
- Tableside ordering
- Kitchen printer routing
- Easy to use
- Quick setup

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Offline mode is limited

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Tiffany Wright 👑
1w ago
★★★★★

Worth every penny

Third POS system we've tried. Finally found the right one with TouchBistro. The happy hour pricing alone was worth the switch.

👍 Pros

- Online ordering integration
- Tip management
- Mobile ordering
- Tableside ordering
- Kitchen printer routing

👎 Cons

- None so far

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✓ Would recommend