📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Willie Long 👑
Mar 11, 2025
★★★★★

Excellent POS system!

Implemented TouchBistro across all 5 locations. Consistent performance and the happy hour pricing makes multi-store management easy.

👍 Pros

- Course firing
- Waitlist management
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Elizabeth Green 👑
Mar 11, 2025
★★★★☆

Does the job well

Good system, good support. The tip management is what sold us. Would love to see better reporting could be more detailed in future updates.

👍 Pros

- Menu customization
- Inventory tracking
- Modifier handling
- Easy to use
- Affordable

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Lauren Butler 👑
Feb 28, 2025
★★★★★

Game changer for us

Five stars because they earned it. Been with TouchBistro for 1 years. Every update makes the system better.

👍 Pros

- Tip management
- Loyalty program
- Waitlist management

👎 Cons

- None so far

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✓ Would recommend
Brenda Walker 👑
Feb 28, 2025
★★★★★

Highly recommend TouchBistro

Our diner does 200+ transactions daily. TouchBistro never skips a beat. kitchen display system saves us hours every week.

👍 Pros

- Reservation system
- Course firing
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Jerry Rivera 👑
Feb 28, 2025
★★★★☆

Solid choice overall

Overall very happy with TouchBistro. The online ordering integration works great. Knocked off one star because reporting could be more detailed, but nothing major.

👍 Pros

- Split check feature
- Happy hour pricing
- Reliable

👎 Cons

- The learning curve was steep
- Receipt customization is basic

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✓ Would recommend
Catherine Jenkins 👑
Feb 28, 2025
★★★★☆

Happy with TouchBistro

Good system, good support. The tip management is what sold us. Would love to see better customer support hours are limited in future updates.

👍 Pros

- Split check feature
- Inventory tracking
- Real-time reporting
- Guest profiles
- Good support

👎 Cons

- Offline mode is limited

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✓ Would recommend
Scott Patterson 👑
Feb 28, 2025
★★★☆☆

Average experience

Three stars because it's neither great nor terrible. TouchBistro handles transactions fine but reports showing incorrect data is a real problem.

👍 Pros

- Real-time reporting
- Kitchen printer routing

👎 Cons

- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend
Raymond Miller 👑
Feb 17, 2025
★★★★★

Finally found the right POS

Coming from an old-school register, TouchBistro was a game changer. Easy setup, great training, and the menu customization is fantastic.

👍 Pros

- Split check feature
- Staff scheduling
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Brenda Park 👑
Feb 17, 2025
★★★★★

Worth every penny

Implemented TouchBistro across all 8 locations. Consistent performance and the tip management makes multi-store management easy.

👍 Pros

- Kitchen display system
- Menu customization
- Tip management
- Mobile ordering
- Modifier handling

👎 Cons

- None so far

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✓ Would recommend
Jessica Murphy 👑
Feb 17, 2025
★★★★★

Worth every penny

We run a busy food truck and TouchBistro handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Table management
- Happy hour pricing
- Loyalty program
- Good support

👎 Cons

- None so far

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✓ Would recommend