📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Luis Zhang 👑
Apr 11, 2025
★★★★★

Outstanding product

The kitchen display system feature alone pays for itself. Add in mobile ordering and it's a no-brainer for any food truck.

👍 Pros

- Online ordering integration
- Tableside ordering
- Waitlist management
- Guest profiles
- Affordable

👎 Cons

- None so far

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Rebecca Perry 👑
Apr 11, 2025
★★★★☆

Reliable and functional

Overall very happy with TouchBistro. The tip management works great. Knocked off one star because the mobile app needs work, but nothing major.

👍 Pros

- Reservation system
- Happy hour pricing
- Delivery integration
- Quick setup

👎 Cons

- Setup took longer than expected

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Susan Collins 👑
Apr 1, 2025
★★★★★

Game changer for us

The reservation system feature alone pays for itself. Add in tableside ordering and it's a no-brainer for any restaurant.

👍 Pros

- Table management
- Loyalty program
- Tableside ordering
- Course firing
- Waitlist management

👎 Cons

- None so far

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✓ Would recommend
Eugene Bennett 👑
Apr 1, 2025
★★★★★

Highly recommend TouchBistro

Third POS system we've tried. Finally found the right one with TouchBistro. The happy hour pricing alone was worth the switch.

👍 Pros

- Happy hour pricing
- Kitchen printer routing
- Course firing

👎 Cons

- None so far

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Aaron Wood 👑
Apr 1, 2025
★★★★☆

Recommended with caveats

Good POS for the price. inventory tracking is excellent. Lost a star because receipt customization is basic needs work. Would still recommend.

👍 Pros

- Menu customization
- Waitlist management
- Easy to use
- Good support
- Affordable

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited

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Sarah Barnes 👑
Apr 1, 2025
★★☆☆☆

Frustrating experience

Save yourself the trouble. TouchBistro has potential but printer connectivity problems and poor support make it not worth it.

👍 Pros

- Kitchen display system
- Affordable

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Setup took longer than expected
- System crashes during peak hours
- Integration failures with third-party apps

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Adam Scott 👑
Mar 21, 2025
★★★★★

Worth every penny

Coming from an old-school register, TouchBistro was a game changer. Easy setup, great training, and the menu customization is fantastic.

👍 Pros

- Tip management
- Reservation system
- Mobile ordering

👎 Cons

- None so far

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✓ Would recommend
Sarah Martinez ⭐
Mar 21, 2025
★★★★★

Best decision for our business

The split check feature feature alone pays for itself. Add in course firing and it's a no-brainer for any sports bar.

👍 Pros

- Table management
- Real-time reporting
- Easy to use
- Reliable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Sandra White 🌱
Mar 21, 2025
★★★★★

Game changer for us

Five stars because they earned it. Been with TouchBistro for 2 years. Every update makes the system better.

👍 Pros

- Kitchen display system
- Reservation system
- Mobile ordering

👎 Cons

- None so far

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✓ Would recommend
Jessica Campbell 👑
Mar 21, 2025
★★★☆☆

It's okay

Middle of the road. TouchBistro works for basic fine dining establishment needs. If you need advanced split check feature, look elsewhere.

👍 Pros

- Reliable

👎 Cons

- The mobile app needs work

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✓ Would recommend