📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Laura Jackson 👑
May 1, 2025
★★★★★

Best decision for our business

Owner of sports bar here. TouchBistro has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Split check feature
- Mobile ordering
- Affordable
- Quick setup

👎 Cons

- None so far

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Derek Park 👑
May 1, 2025
★★★★★

Love this system

If you're on the fence about TouchBistro, just do it. We were hesitant at first but the happy hour pricing and loyalty program won us over.

👍 Pros

- Kitchen display system
- Menu customization
- Split check feature
- Happy hour pricing
- Modifier handling

👎 Cons

- None so far

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✓ Would recommend
Chris Wood 👑
May 1, 2025
★★★★★

Exceeded expectations

Third POS system we've tried. Finally found the right one with TouchBistro. The happy hour pricing alone was worth the switch.

👍 Pros

- Kitchen display system
- Menu customization
- Course firing
- Good support

👎 Cons

- None so far

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✓ Would recommend
Tiffany Wright 👑
May 1, 2025
★★★★★

Game changer for us

Switched from MICROS to TouchBistro last year. Best decision we made. tip management and real-time reporting have streamlined our entire operation.

👍 Pros

- Staff scheduling
- Happy hour pricing
- Kitchen printer routing
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Kyle Thomas 👑
May 1, 2025
★★★★★

Exceeded expectations

We run a busy bar and TouchBistro handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Split check feature
- Reservation system
- Inventory tracking
- Staff scheduling
- Quick setup

👎 Cons

- None so far

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Samantha Green 👑
May 1, 2025
★★★★☆

Solid choice overall

Great inventory tracking, decent mobile ordering. Support could be faster but they do resolve issues. Good value for a sushi restaurant.

👍 Pros

- Reservation system
- Real-time reporting
- Affordable

👎 Cons

- Some features require add-ons

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Catherine Wilson 👑
Apr 21, 2025
★★★★★

Worth every penny

Quick service, reliable hardware, excellent happy hour pricing. What more could you ask for? Been a customer for 4 years.

👍 Pros

- Kitchen display system
- Online ordering integration
- Inventory tracking
- Delivery integration
- Reliable

👎 Cons

- None so far

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Dennis Perry 👑
Apr 21, 2025
★★★★★

Excellent POS system!

Third POS system we've tried. Finally found the right one with TouchBistro. The online ordering integration alone was worth the switch.

👍 Pros

- Table management
- Menu customization
- Real-time reporting

👎 Cons

- None so far

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Sharon Richardson 👑
Apr 21, 2025
★★★★★

Highly recommend TouchBistro

Our accountant loves the reservation system. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Inventory tracking
- Mobile ordering
- Guest profiles
- Good support
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Kevin Rogers 👑
Apr 21, 2025
★☆☆☆☆

Avoid at all costs

One star is generous. system crashes during peak hours every single day. Going back to our old system.

👍 Pros

- Table management
- Reservation system
- Real-time reporting

👎 Cons

- Credit card processing failures
- Inventory sync issues between locations
- Login issues for staff

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✓ Would recommend