📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Sharon Walker 👑
May 28, 2025
★★★☆☆

Room for improvement

Middle of the road. TouchBistro works for basic bar needs. If you need advanced reservation system, look elsewhere.

👍 Pros

- Online ordering integration
- Split check feature
- Staff scheduling

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Dennis Cook 👑
May 28, 2025
★★★☆☆

Decent but frustrating

Decent system with some frustrating limitations. happy hour pricing is good. data loss after updates makes me hesitant to fully recommend.

👍 Pros

- Guest profiles
- Affordable

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- The learning curve was steep

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✓ Would recommend
Dorothy Perry 👑
May 19, 2025
★★★★★

Excellent POS system!

Implemented TouchBistro across all 7 locations. Consistent performance and the table management makes multi-store management easy.

👍 Pros

- Table management
- Split check feature
- Reservation system
- Real-time reporting
- Tableside ordering

👎 Cons

- None so far

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✓ Would recommend
Raymond White 👑
May 19, 2025
★★☆☆☆

Looking for alternatives

Save yourself the trouble. TouchBistro has potential but slow transaction processing and poor support make it not worth it.

👍 Pros

- Table management
- Happy hour pricing

👎 Cons

- The learning curve was steep
- Receipt customization is basic
- Integration options are limited
- Credit card processing failures

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✓ Would recommend
Rebecca OBrien 👑
May 10, 2025
★★★★★

Perfect for our needs

Been using TouchBistro for 13 months now and couldn't be happier. The reservation system is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Reservation system
- Delivery integration
- Waitlist management
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Brittany Moore 👑
May 10, 2025
★★★★★

Excellent POS system!

Quick service, reliable hardware, excellent online ordering integration. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Happy hour pricing
- Loyalty program
- Delivery integration
- Kitchen printer routing
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Marcus Powell 👑
May 10, 2025
★★★★★

Excellent POS system!

Hands down the best POS for fine dining establishment. We've tried Square and Toast before settling on TouchBistro. Much better fit for our needs.

👍 Pros

- Tip management
- Happy hour pricing
- Loyalty program
- Guest profiles
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Harold Mitchell 👑
May 10, 2025
★★★★☆

Good POS, room to improve

Good POS for the price. split check feature is excellent. Lost a star because integration options are limited needs work. Would still recommend.

👍 Pros

- Table management
- Tip management
- Mobile ordering
- Delivery integration
- Waitlist management

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Integration options are limited

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✓ Would recommend
Kenneth Ramos 👑
May 10, 2025
★★★★☆

Does the job well

Solid POS system. kitchen display system is excellent, kitchen printer routing could use some improvement. Still recommend for bistro.

👍 Pros

- Mobile ordering
- Modifier handling
- Good support

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Amy Simmons 👑
May 10, 2025
★☆☆☆☆

Don't make our mistake

One star is generous. data loss after updates every single day. Going back to our old system.

👍 Pros

- Modern interface

👎 Cons

- The learning curve was steep
- Data loss after updates
- Login issues for staff

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✓ Would recommend