📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Carlos Hughes 👑
Jun 6, 2025
★★★★★

Game changer for us

Switched from MICROS to TouchBistro last year. Best decision we made. menu customization and delivery integration have streamlined our entire operation.

👍 Pros

- Course firing
- Modern interface
- Quick setup

👎 Cons

- None so far

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Brenda Johnson 👑
Jun 6, 2025
★★★★★

Exceeded expectations

Our cafe does 200+ transactions daily. TouchBistro never skips a beat. table management saves us hours every week.

👍 Pros

- Split check feature
- Delivery integration
- Waitlist management
- Reliable
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Raymond White 👑
Jun 6, 2025
★★★★☆

Recommended with caveats

Good POS for the price. happy hour pricing is excellent. Lost a star because the mobile app needs work needs work. Would still recommend.

👍 Pros

- Kitchen display system
- Menu customization
- Delivery integration
- Kitchen printer routing
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Receipt customization is basic

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Sarah Martinez ⭐
Jun 6, 2025
★★★★☆

Recommended with caveats

Happy with our purchase. TouchBistro runs our bar smoothly. The reservation system took some getting used to but works well now.

👍 Pros

- Inventory tracking
- Staff scheduling
- Mobile ordering
- Delivery integration
- Tableside ordering

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- Offline mode is limited

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Sarah Barnes 👑
Jun 6, 2025
★★★☆☆

Has potential

Average POS system. Does the basics fine. inventory tracking works well but reports showing incorrect data has been frustrating. Considering options.

👍 Pros

- Kitchen display system
- Tableside ordering
- Waitlist management

👎 Cons

- Integration options are limited

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Raymond Miller 👑
May 28, 2025
★★★★★

Game changer for us

Quick service, reliable hardware, excellent tip management. What more could you ask for? Been a customer for 4 years.

👍 Pros

- Table management
- Online ordering integration
- Split check feature
- Inventory tracking
- Kitchen printer routing

👎 Cons

- None so far

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✓ Would recommend
Jessica Nelson 👑
May 28, 2025
★★★★★

Highly recommend TouchBistro

Switched from our old register to TouchBistro last year. Best decision we made. online ordering integration and mobile ordering have streamlined our entire operation.

👍 Pros

- Table management
- Inventory tracking
- Mobile ordering
- Waitlist management

👎 Cons

- None so far

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✓ Would recommend
Raymond Chen 👑
May 28, 2025
★★★★★

Exceeded expectations

Family diner for 30 years. TouchBistro modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Online ordering integration
- Tip management
- Mobile ordering
- Real-time reporting

👎 Cons

- None so far

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✓ Would recommend
Kevin Rogers 👑
May 28, 2025
★★★★★

Excellent POS system!

If you're on the fence about TouchBistro, just do it. We were hesitant at first but the tip management and real-time reporting won us over.

👍 Pros

- Split check feature
- Waitlist management
- Guest profiles

👎 Cons

- None so far

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✓ Would recommend
Marcus Johnson 🌱
May 28, 2025
★★★★☆

Does the job well

Four months in and TouchBistro is working well. Staff trained quickly on the table management. Wish receipt customization is basic was included.

👍 Pros

- Kitchen display system
- Happy hour pricing
- Delivery integration
- Good support
- Quick setup

👎 Cons

- Offline mode is limited

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✓ Would recommend