📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Angela Long 👑
Aug 1, 2025
★★☆☆☆

Would not recommend

Two stars because it occasionally works. printer connectivity problems is a constant battle. Support takes days to respond.

👍 Pros

- Loyalty program

👎 Cons

- Integration options are limited
- Printer connectivity problems
- Login issues for staff
- Payment terminal disconnects

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Marie Foster 👑
Jul 25, 2025
★★★★★

Highly recommend TouchBistro

Owner of pizzeria here. TouchBistro has been rock solid for 3 years. Support team is responsive and actually helpful.

👍 Pros

- Online ordering integration
- Reservation system
- Happy hour pricing
- Modifier handling

👎 Cons

- None so far

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Nicole Young 👑
Jul 25, 2025
★★★★★

Finally found the right POS

The happy hour pricing feature alone pays for itself. Add in tableside ordering and it's a no-brainer for any diner.

👍 Pros

- Reservation system
- Kitchen printer routing
- Course firing
- Waitlist management
- Modern interface

👎 Cons

- None so far

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Rachel Rivera 👑
Jul 25, 2025
★★★★★

Outstanding product

Switched from pen and paper to TouchBistro last year. Best decision we made. tip management and modifier handling have streamlined our entire operation.

👍 Pros

- Table management
- Split check feature
- Mobile ordering
- Tableside ordering
- Modern interface

👎 Cons

- None so far

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James Park 👑
Jul 25, 2025
★★★★★

Exceeded expectations

Quick service, reliable hardware, excellent inventory tracking. What more could you ask for? Been a customer for 1 years.

👍 Pros

- Online ordering integration
- Tableside ordering
- Easy to use
- Affordable

👎 Cons

- None so far

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Marcus Powell 👑
Jul 17, 2025
★★★★★

Exceeded expectations

Hands down the best POS for brewery. We've tried Square and Toast before settling on TouchBistro. Much better fit for our needs.

👍 Pros

- Loyalty program
- Good support
- Quick setup

👎 Cons

- None so far

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Marie Foster 👑
Jul 17, 2025
★★★★★

Finally found the right POS

If you're on the fence about TouchBistro, just do it. We were hesitant at first but the menu customization and kitchen printer routing won us over.

👍 Pros

- Split check feature
- Real-time reporting
- Kitchen printer routing
- Modern interface

👎 Cons

- None so far

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Willie Long 👑
Jul 17, 2025
★★★★☆

Solid choice overall

Four months in and TouchBistro is working well. Staff trained quickly on the kitchen display system. Wish the learning curve was steep was included.

👍 Pros

- Online ordering integration
- Mobile ordering
- Real-time reporting
- Waitlist management
- Quick setup

👎 Cons

- The mobile app needs work

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Tiffany Ross 👑
Jul 17, 2025
★★★★☆

Good POS, room to improve

Upgraded from their older system. Big improvement in inventory tracking. Still working out some kinks with setup took longer than expected.

👍 Pros

- Table management
- Tip management
- Loyalty program
- Delivery integration
- Waitlist management

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Some features require add-ons

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Susan Moore 👑
Jul 17, 2025
★★★☆☆

Average experience

Three stars because it's neither great nor terrible. TouchBistro handles transactions fine but credit card processing failures is a real problem.

👍 Pros

- Delivery integration
- Modifier handling
- Modern interface

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Offline mode is limited

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✓ Would recommend